Xbox one X turning off after start up.

I've had my Xbox one X since December and on the odd accession when I power up it will do the intro screen then bleep and shut down. Some times it will do it a couple of times before staying on and others might just be the once, its not all the time. I have
never had it shut down while playing only ever at start up.

Anyone else had this.

:)

 

X turning off on start-up screen

Hi, the past two times I've switched my X on it has turned itself off during the start-up process (where it shows you the picture of a cpu or something).

When I turn it on again it starts properly. I've now put the console to instant on mode where it seems fine.

I was wondering if anyone else has had this problem. This is my second X after my first was faulty & I'm feeling really uneasy about the whole thing

 

X turning off on start-up screen

It's some fancy looking vid raidly zooming in on a computer chip with a 4K stamp on it. Afterwards it's just the greenish Xbox One bootup screen. But like the OP wrote switching to "instant on" may have solved the issue. Won't be able to check until after
New Year though if this was a one-time thing or if it won't lose power on initial startup anymore for good.

Just to clarify: the console never crashed during gameplay / streaming. It only did so upon first booting it up after having had turned it off for quite some time. The console would not turn itself off when instantly turning it back on. Well, hopefully it's
gone now. MS seems eager to not read their own forums.

 

Hi

If you are in the Xbox Insider program and your console has only recently started doing this please see the known issues in link below.

March 19th: New Preview Alpha build available (1804.180316-1400)

 

Hello,

I’ve been having the same issue for the last couple of months.

My Xbox One X console is not in the Insiders program (afaik).

It shutdowns almost every time I try to wake it up after turning it off normally with a controller a day earlier.

 

Hey there Vitaly Titov!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!