Xbox one x trava os jogos e desliga o game Xbox one x crashes games and turns off the game]

CirivalR C Filho · Apr 29, 2020

Olá.

Possuo um xbox one x acerca de quase ano, a garantia termina em 10/12/2020, o problema que venho tendo são os travamento dos jogos, seja baixado pelo game pass ou CD, além de travar ele desliga, meu filho e eu estamos muito decepcionados, pelo valor que
paguei esperava muito muito mais. Gostaria de saber o que a Microsoft pode fazer para minimizar um pouco nossa decepção com esse video game.

Sds.

Cirival Filho

[Translation-Hello.

I have an xbox one x about almost year, the warranty ends on 10/12/2020, the problem I've been having are the locking of games, whether downloaded by game pass or CD, in addition to locking it off, my son and I are very disappointed, for the amount
I paid waited much more. I wonder what Microsoft can do to slightly minimize our disappointment with this video game.

Sds.

Cirival Son]

:)

CirivalR C Filho

Sim, fiz isso... não resolveu, continua apresentando o mesmo problema.

[Translation-Yes, I did that. did not solve, continues to present the same problem. ]

nic0413

If you're having this issue across all your games, first try restarting your xbox. If that doesn't work, I would try factory resetting the xbox.

https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

XBF Steven R

Hey there CirivalR C Filho,

Thanks for reaching out to the Forums for advice on how to have this attended to. I can totally understand how this could be pretty disheartening, but thankfully you are still in warranty. If the both grades of reset did not resolve the issue, then I suggest
getting your console set up for repair through device support.

When you get a chance, give that a shot and let us know how that helped.

Thanks for reading!

RômuloCavalcanti

O console é o xbox one x. Dos jogos citados somente Resident Evil 2 é disco. Forza Horizon 4 (game pass) inicia mas congela na tela dos estúdios e volta para a dashboard. Tento reiniciar o jogo e aparece um erro dizendo que ele esta corrompido. Os outros
dois jogos congelam numa tela preta (não inicia) ou em uma tela de carregamento. Me parece que a maioria dos jogos lançados recentemente não funcionam no meu xbox one x.

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[Translation-The console is the Xbox One X. Of the games cited only Resident Evil 2 is disc. Forza Horizon 4 (game pass) starts but freezes on the studio screen and returns to the dashboard. I Try to restart the game and pops up an error saying that
it is corrupted. The other two games freeze on a black screen (not start) or on a loading screen. It seems to Me that most of the games released recently do not work on my Xbox One x.]

SomeOldSchool

Olá,

Se você estiver usando o Xbox One X nem sempre espera que todos os jogos rodem a 60fps, alguns jogos são bloqueados a 30fps com os desenvolvedores do jogo, e se você estiver usando um xbox normal, acho que está bloqueado a 30fps.

Tenha um bom dia Xboxing!
[Translation - Hello,
If you're using Xbox One X you don't always expect all games to run at 60fps, some games are blocked at 30fps with the game's developers, and if you're using a regular xbox, I think it's locked at 30fps.
Have a nice Xboxing day!]

Xbox one x trava os jogos e desliga o game Xbox one x crashes games and turns off the game]