xbox one x trava e fecha jogo -[Translation - xbox one x crashes and closes game]

Fortnite do Xbox one s estou com problema no controle de combate toda vez que vou configurar meu jogo trava e fecha no battler royal

[Edit - Translation] - Xbox one s Fortnite I have combat control issues every time I set my game lock and close on battler royal

me ajuda con o reparo o setor do xbox nao quer

[Mod Removed Image]

reparar porque perdi a nota fiscal

se nao vou atras dos meus direitos

-[Translation - help me with the repair the xbox sector does not want

repair because I lost the invoice

if I'm not going after my rights]

Hello BotafogoFR1995,

The Xbox Support websitecontains a support article that explains
how to set up a repair order. The Xbox forums community does not have the ability to set up repair orders for other users. You can always reach out to the
Xbox Support Team for assistance with repair orders if the website is not allowing you to set it up. We look forward to hearing from you again BotafogoFR1995!

Hey BotafogoFR1995,

Thanks for keeping us updated. The image appears to show one out of warranty console, and one console that is in warranty. The console that has an active warranty can be repaired at no charge. The console that is out of warranty can still be repaired,
but there is a fee for the repair. You cannot create a repair order for the one that is in warranty and send the one that is out of warranty. The service center will deny the repair if the serial numbers do not match. We hope this information helps
BotafogoFR1995!

Hello BotafogoFR1995,

Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Have you completed any troubleshooting steps for the Xbox One X crashing? Is the console turning itself off? Is the note that you
are referring to the proof of purchase? Be sure to let us know the results
BotafogoFR1995!