Xbox One X trava durante o jogo[Translation-Xbox One X crashes while playing]

Hi Gersonmqt,

Thanks for reaching out to the forums. We see you are having issues with game play. We recommend trying the guide for

game issues solution. Let us know how it goes.

Thanks,

Brad

O console é o xbox one x. Dos jogos citados somente Resident Evil 2 é disco. Forza Horizon 4 (game pass) inicia mas congela na tela dos estúdios e volta para a dashboard. Tento reiniciar o jogo e aparece um erro dizendo que ele esta corrompido. Os outros
dois jogos congelam numa tela preta (não inicia) ou em uma tela de carregamento. Me parece que a maioria dos jogos lançados recentemente não funcionam no meu xbox one x.

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[Translation-The console is the Xbox One X. Of the games cited only Resident Evil 2 is disc. Forza Horizon 4 (game pass) starts but freezes on the studio screen and returns to the dashboard. I Try to restart the game and pops up an error saying that
it is corrupted. The other two games freeze on a black screen (not start) or on a loading screen. It seems to Me that most of the games released recently do not work on my Xbox One x.]

George no caso desde jogo em particular (Snoopy) isso já foi feito pelo menos uma dezena de vezes em dois consoles diferentes (Xbox One S e Xbox One X) e o problema persiste.

Translation:

George in the case of this particular game this has already been done at least a dozen times on two different consoles (Xbox One S and Xbox One X) and the problem persists.

me ajuda con o reparo o setor do xbox nao quer

[Mod Removed Image]

reparar porque perdi a nota fiscal

se nao vou atras dos meus direitos

-[Translation - help me with the repair the xbox sector does not want

repair because I lost the invoice

if I'm not going after my rights]

Hello BotafogoFR1995,

The Xbox Support websitecontains a support article that explains
how to set up a repair order. The Xbox forums community does not have the ability to set up repair orders for other users. You can always reach out to the
Xbox Support Team for assistance with repair orders if the website is not allowing you to set it up. We look forward to hearing from you again BotafogoFR1995!