Xbox One X Temperature Sensitive?

NathanKay3539 · Mar 7, 2019

I own an Xbox One X and it seems to have weird problems with its surroundings. Even though it is properly ventilated, it seems like it can't handle being in a room with an ambient temperature nearing 70 degrees Fahrenheit. In particular, I know the hard
drive starts to have problems because as I'm playing, it will eventually give me errors telling me I have problems with my saved games data and also start to slow down on loading. It even got so bad at one point that my console became bricked and I had to
exchange it. If there is any relation they are both from the fallout 76 bundle but I have no idea. Also, when I start having problems including audio interruptions, I just shut off the console and give it some time to cool down and it goes back to working
as normal. In the case where I had to exchange the Xbox, I would power it back on and it would take me to a screen saying it has ran into a problem and every time I attempted to fix it by doing a factory reset it would just loop back around to saying it has
ran into a problem again! I take it that at that point the hard drive completely broke. Is 70 degrees ambient actually way too high for the console? Whenever I go to look anything up about this problem I never seem to find anything similar... And for the record
I have the Xbox placed spaced apart from walls on all sides with nothing above it and a fan that rotates pointed directly at it to help blow air around it. It's even elevated off of carpet using the box it came packaged in (doubles for easy access if it happens
to break again). If this is not a problem on my end, I feel like whatever conditions it has seen before my purchase are the cause of it. And as stated before maybe even a defect among the Fallout 76 bundles? I'd love to hear what you guys have to say!

:)

Shadowskill08

Sorry to hear you are having issues with your Xbox overheating. Here is the
link to the Xbox ventilation troubleshooting page. It sounds like you have your Xbox pretty well separated from anything that may cause ventilation issues, but you might want to run through the page for some tips. If your issues continue, the page has a
link to schedule Xbox repair service.

Hope this helps!

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're console is exhibiting signs of overheating. It sounds like the way you have your console set up should be fine in terms of required ventilation. If it is giving overheating
errors and having trouble it could be an internal component that is no longer functioning. 70 Fahrenheit should be a perfectly normal temperature for a console to be living in.

If your console consistently shuts down automatically due to ventilation problems, even after the console is free from clutter and no vents are obstructed, it will need service.

You can
request a repair from Device Support. Console registration is required to service your console.

brandiesel1

That temperature shouldn't affect it.

Unltd144

@Mister Darcy & @Miss Kleo

ok so here is the final result:

my xbox seems cannot run perfectly without my fan (after any minutes it turns off)

but with my fan i can play more than 2 hours

so ya.. i think my xbox is sensitive to temperature @_@

help me... what could be the problem? :X

zmaster2XXX

that sounds normal. the console will warm up depending on the content.

Xbox One X Temperature Sensitive?