Xbox one x suddenly HDMI not working

Discus and support Xbox one x suddenly HDMI not working in XBoX on Consoles to solve the problem; All of a sudden my Xbox one x HDMI stopped working on my xbox one x... I've tried 3 different HDMI cables and connecting to a different tv and it... Discussion in 'XBoX on Consoles' started by AngryFawn124613, Jun 11, 2018.

  1. AngryFawn124613
    AngryFawn124613 Guest

    Xbox one x suddenly HDMI not working


    All of a sudden my Xbox one x HDMI stopped working on my xbox one x... I've tried 3 different HDMI cables and connecting to a different tv and it doesn't work.. it really makes me mad because I paid 800$ Canadian for this thing and it makes me think the
    HDMI input and output is burnt out.. I started the Xbox everything was fine and all of a sudden my monitor screen turns black and says monitor going to sleep... Like I said I've tried 3 different screens and 3 different HDMI cables and I don't know what to
    do...

    :)
     
    AngryFawn124613, Jun 11, 2018
    #1
  2. BoozeBags CEO
    BoozeBags CEO Guest
    Xbox One X HDMI Passthrough not working

    For the past week the HDMI passthrough on my Xbox One X has been working fine and suddenly today when I turned it on it was saying no signal(it was passing a DirecTV tuner through). I changed HDMI cables with a cable on a device that was working at the
    time and still wasn't working, ran my DirecTV tuner direct to the TV with same HDMI cable and it worked fine. Under settings it listed no HDMI connected, but if I unplugged the HDMI and plugged it back in it would go to "Connected" but then still no picture
    and it moved back to saying no HDMI connected. I updated the latest patch that was available, but that did not fix the problem. Seems like an issue with the HDMI slot on my Xbox One X given my troubleshooting but open to other ideas. Also tried passing
    through other devices(Apple TV and Roku and neither worked either)
     
    BoozeBags CEO, Jun 11, 2018
    #2
  3. Peaky8Iinder
    Peaky8Iinder Guest
    Xbox One X bundled HDMI Cable is faulty

    Hi,

    the HDMI bundled with my new Xbox One X is not working since the day of purchase. The TV does not detect the Xbox if connected with this bundled HDMI cable. I have tried to connect my friend's Xbox One X with his TV (different from my TV) using my bundled
    HDMI cable but the result was the same i.e. his TV did not detect his Xbox. I am using a 3rd party HDMI cable in the interim to connect my Xbox One X to my TV since the day I bought this console. I am pretty sure the bundled HDMI cable is faulty. The retailer
    who sold the console to me (Harvey Norman Singapore) refused to exchange the faulty cable for a new working cable and instead asked me to contact Microsoft support. They also mentioned that my Xbox is covered under Microsoft on-site warranty and that once
    I contact Microsoft support, I will receive a new working HDMI cable for my Xbox One X from Microsoft.

    Please advise on this.

    Thank you
     
    Peaky8Iinder, Jun 11, 2018
    #3
  4. VTen88 Win User

    Green screen with sound when i watch videos

    Xbox one X

    Same hdmi same tv

    The problem occurs only with videos and it started suddenly.

    I tried new hdmi, different port but it happens again. Games dont have any issues.

    I just reset the video options and i will see if the problem is solved.
  5. ROBIN H 25 Win User

    Variable Refresh Rate greyed out with a AMD compatible Monitor (HP 27xq AMD FreeSync monitor)

    The Xbox One X is the only console that has HDMI 2.1. Xbox One S has HDMI 2.0.
    The Xbox One S and One X both use HDMI 2.0,

    The Xbox One uses HDMI 1.4

    The Series X will have HDMI 2.1.
  6. Agent Greggors Win User

    HDMI port suddenly not working on Xbox one x - no sound or picture

    I had a similar problem it came down to inadequate work on my tv the solder wasnt good enuf so my connection from console to tv was failing i had to get a new tv but if it is this problem then it is easy to fix i you no how to solder
    It's definitely the Xbox One X as I've tried an Xbox One S using the same HDMI cable in the same HDMI port on the TV. I've even tried other devices using HDMI in the 3 HDMI TV ports, all work. So it's not a TV fault. Thanks for the reply though.
  7. Cherry Dolphin Win User

    HDMI port suddenly not working on Xbox one x - no sound or picture

    Hello if your xbox is still under warranty you could send back to get fixed for you
  8. XsmkstarzX Win User

    HDMI port suddenly not working on Xbox one x - no sound or picture

    I would obviously rule out a few things such as the port, cord itself, and test on another tv if that's possible.

    If these step do not work and you have also tried the troubleshooting steps here....

    https://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

    If this has also not fixed your issue, then you might want to contact support, and see if your console can be sent in to be repaired.

    Hope this works for you!
Thema:

Xbox one x suddenly HDMI not working

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