Xbox One X - Starts Up And Instantly Powers Off

JSM100-[xboxvenue] · Sep 10, 2019

So I bought an xbox one x console a while ago, worked fine for the first month then all of a sudden one morning I went to go power it on and all it did was make the start up noise, the xbox light turned white and then instantly went out. Also when i press
the disc tray button, the noise sounds for an empty disc tray the light flashes and does nothing else Just cant get it to boot what so ever). At first i went through the troubleshooting steps and had no effect what so ever. I went and replaced the power pack
with a second hand pack and console powered on and worked perfect no issues at all (thinking that the old power supply was faulty). I went and roughly used it for 10 hours with out an issue and just as i was about to about to head to bed, it went and switched
itself off. Finally I am now back to square one. The same issue I started with. Has anybody got any idea what could be causing this?

Cheers

:)

JSM100-[xboxvenue]

UPDATE: Still no success, fitted the original suspected to be faulty power supply into the console and again no change. After leaving it for about a week i thought id give it a try powering it up and then suddenly BOOM the blasted thing is working again.
Decided to factory reset the console and used it for the night to watch some tv to see how long it would last. was fine anyways for about 6 hours before i shut it down. Tried again the day after and back to it not working what so ever. Im so confused any more
ideas?

AquarrzSudnnym

I’ll give that a try in the morning, I just find it strange that it was working most of today without any issues, and yeah sorry I meant to say the internal power supply. Just use to saying power pack.

Cheers

Thanks for reply. Another thing to check is the setting in Power mode.

If set to Instant on try Energy save mode.

Also make sure the console is well ventilated as it may be shutting down if it gets overheated. See Console ventilation

Koods

What I would suggest is that I'd check out www.support.xbox.com to see if there are any known issues there which might be applicable & in a worst case scenario if it's still under warranty that's also where you can start the RMA process to get it repaired!

JSM100-[xboxvenue]

An internal stamp on the console has 26th of November 2017. The console was bought second hand in June and worked perfectly for a large duration of the time I have owned it.

XBF Felixx P

Hello JSM100-[xboxvenue]!

Thanks for the update. I'm sorry to hear that the issue was resolved only temporarily.

Did you purchase the console brand new? How long have you owned the console?

More than a year, less than a year? Let us know!

Felix

Xbox forums support

Xbox One X - Starts Up And Instantly Powers Off