Xbox One X shuts off

Discus and support Xbox One X shuts off in XBoX Games and Apps to solve the problem; I have never had this issue out of my console. The only game that turns it off is Minectaft. I've tried uninstalling and reinstalling the game. I've... Discussion in 'XBoX Games and Apps' started by VSG Cortana, Oct 14, 2019.

  1. VSG Cortana
    VSG Cortana Guest

    Xbox One X shuts off


    I have never had this issue out of my console. The only game that turns it off is Minectaft. I've tried uninstalling and reinstalling the game. I've also tried hard restarting to clear the cache. I'm getting to the point of worrying the shut down issue
    is going to fry my hard drive. I've also havent had issues playing the game before where it shuts my console off. The console is brand new so I doubt it's the power cord since like I said previously, only happens with minecraft. Is anyone else having this
    issue?

    :)
     
    VSG Cortana, Oct 14, 2019
    #1
  2. xxxTIMBURYxxx Win User

    Xbox One X Fan Noise

    The Xbox One X will shut off should there be overheating, yes.
  3. SLB4EVERPT Win User

    xbox one x shut off

    That is a known issue under beta preview ring, you are insider preview system?
  4. XBF Jeremy Z Win User

    xbox one x shut off

    Hiya Humane,

    Thank you for contacting Forum support!

    From my experience that's how it is, cause my console acts the same way.

    so I usually turn off the control first, then power off the console through the power button.

    If you do it the way you're doing it, basically it cuts off the "bind/synced" from the controller and the console.

    (This will cause the controller to no longer be "synced" (Temporarily until you resync it by turning on the console and re-binding the control) and will keep it blinking, so you have to remove the batteries.)

    Hope this helps
  5. Savant Justin Win User

    Xbox One X Shutting Off

    That's the solution I was leaning towards, I'm getting no warnings of possible overheating. I even factory reset my Xbox and the issue is happening more quickly now, I turned the Xbox on and it instantly shut back down. At this point I'm pretty sure it's
    a hardware issue as you said.
  6. mareledanut Win User

    Xbox One X Shutting Off

    The best solution will be to take it to your warranty to have it checked, some issues are simply hardware related.
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Xbox One X shuts off

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