Xbox one x shuts off unexpectedly

Discus and support Xbox one x shuts off unexpectedly in XBoX on Consoles to solve the problem; Xbox one X shuts off unexpectedly. Started right when I hooked it up. Went to update and would do so then just turn off. I turned it on and it kept... Discussion in 'XBoX on Consoles' started by matzoball80, Nov 14, 2017.

  1. matzoball80
    matzoball80 Guest

    Xbox one x shuts off unexpectedly


    Xbox one X shuts off unexpectedly. Started right when I hooked it up. Went to update and would do so then just turn off. I turned it on and it kept shutting off about 5 times finally finished the update. Now when at the home screen
    it makes a buzzing noise over the speakers then shuts off. What do I do?

    :)
     
    matzoball80, Nov 14, 2017
    #1
  2. Dol
    Dol Guest
  3. xbox one shuts off unexpectedly

    My new xbox one continually shuts off unxpectedly. I've checked the power brick (white light), I don't receive a message indicating that "your Xbox One console is getting improper ventilation", and I disabled automatic shut-off in the settings. I'm running
    the latest os version - 6.2.10217.0 (xb_rel_launch.131205-2200) fre. I haven't seen any error codes reported at any time. I've unplugged the whole thing for a minute and tried to turn it back on, but still no change. This will happen anywhere from 15 seconds
    to 15 minutes after I turn it on. It worked fine the first day, but after that I can't play any games. Any suggestions for what else to check to get this back to a usable state?
     
    FadingMist60803, Nov 14, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Xbox one x shuts off unexpectedly

    Heya matzoball80.

    Super sorry to hear about the troubles with your Xbox One shutting off, to start out, please run through this

    Xbox One Powering Off Unexpectedly Troubleshooter
    . If you're still having troubles with that, please let us know so that we can best help you out.
     
    Mister Maka, Nov 16, 2017
    #4
  5. Did you find a solution? I have the same problem from day 1. I turn the console on, and after a few seconds it would turn off itself. Very annoying.
     
    SummerDuck13488, Nov 1, 2018
    #5
  6. SummerDuck13488 Win User

    Xbox one x shuts off unexpectedly

    Did you find a solution? I have the same problem from day 1. I turn the console on, and after a few seconds it would turn off itself. Very annoying.
  7. Mister Maka Win User

    Xbox one x shuts off unexpectedly

    Heya matzoball80.

    Super sorry to hear about the troubles with your Xbox One shutting off, to start out, please run through this

    Xbox One Powering Off Unexpectedly Troubleshooter
    . If you're still having troubles with that, please let us know so that we can best help you out.
  8. Internet Expert Win User

    XBOX One keeps randomly shutting off

  9. XBF Crystal P Win User

    x box one x keeps turning off NOT over heating

  10. XBF Crystal P Win User

    xbox one console beeps then shuts off after 20 seconds and wont stay on

    Hi there Jason,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox one console shutting off unexpectedly. I recommend to try the following article: Troubleshoot
    Xbox One unexpectedly turning off
    .

    Give this a try and let us know the results.
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Xbox one x shuts off unexpectedly

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