Xbox One X shuts down randomly

Discus and support Xbox One X shuts down randomly in XBoX on Consoles to solve the problem; Strange thing happens to my Xbox One X. Sometimes I can play couple of hours with no problem, sometimes after a while (couple of minutes) I get my... Discussion in 'XBoX on Consoles' started by Psyk00, Feb 1, 2018.

  1. Psyk00
    Psyk00 Guest

    Xbox One X shuts down randomly


    Strange thing happens to my Xbox One X. Sometimes I can play couple of hours with no problem, sometimes after a while (couple of minutes) I get my console shutting down and powering up again just like it starts from Instant On mode. It can do this on and
    on, meaning shutting down and powering straight to dashboard. I tried connecting it directly to the wall, but after couple of days it just happened again. There's no sign of overheating or fans spinning like hell. As you can imagine, it's annoying as hell.
    Any suggestions or I just have to send it to Microsoft for check in and repair?

    :)
     
    Psyk00, Feb 1, 2018
    #1
  2. Random restart

    My Xbox one s will randomly shut down and its not even warm, why?
     
    RESIDENTEVIL813, Feb 1, 2018
    #2
  3. PICK 34
    PICK 34 Guest
    Xbox One randomly shuts down.

    Try a hard reset, hold the power button down for ten seconds or so. If that doesn't work call support.
     
    PICK 34, Feb 1, 2018
    #3
  4. Xbox One X shuts down randomly

    Unexpected shutdowns usually point to either of the two things: overheating, or a power supply issue. More details are found here: Troubleshoot Xbox One unexpectedly turning off

    Worst case scenario, the console will need to be repaired or replaced. If it gets to that point, the first thing to try is see if you can get it exchanged with the retailer you bought it from. Otherwise, you can start setting up a repair with Microsoft here:
    https://devicesupport.microsoft.com
     
    Internet Expert, Feb 2, 2018
    #4
  5. AurionW Win User

    Borderlands Game of the Year Edition

    Looks to be an issue with Borderlands GOTY only on the One X.

    I've been playing it on both my Original One and One X and it shuts down randomly only on the One X, with absolutely no issues on my original Xbox One. Others have the exact same issue over at the gearbox forums.
  6. Internet Expert Win User

    Xbox One X shuts down randomly

    Unexpected shutdowns usually point to either of the two things: overheating, or a power supply issue. More details are found here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    Worst case scenario, the console will need to be repaired or replaced. If it gets to that point, the first thing to try is see if you can get it exchanged with the retailer you bought it from. Otherwise, you can start setting up a repair with Microsoft here:
    https://devicesupport.microsoft.com
  7. vJDv Win User

    Xbox One X randomly shuts down problem

    Hello there 👋

    Have you checked the cable and make sure they are nice and straight any bend in the power cable can cause this problem.
  8. PICK 34 Win User

    Xbox One randomly shuts down.

    Try a hard reset, hold the power button down for ten seconds or so. If that doesn't work call support.
  9. ElectroFlying Win User

    Xbox One randomly shuts down.

    Call xbox customer support.
Thema:

Xbox One X shuts down randomly

Loading...
  1. Xbox One X shuts down randomly - Similar Threads - shuts down randomly

  2. Xbox Series X randomly shuts down during gameplay

    in XBoX Games and Apps
    Xbox Series X randomly shuts down during gameplay: I've recently started experiencing an issue with my Xbox Series X where it randomly shuts down during gameplay. This happens without warning and usually when I'm playing more graphically demanding...
  3. Xbox Series X randomly shuts down during gameplay sessions

    in XBoX Games and Apps
    Xbox Series X randomly shuts down during gameplay sessions: I've been having an issue with my Xbox Series X where it randomly shuts down during gameplay sessions. It doesn't seem to matter which game I'm playing; the console just powers off without any...
  4. My xbox on s controller randomly beeped and shut down and when i plug it into a cable it...

    in XBoX on Consoles
    My xbox on s controller randomly beeped and shut down and when i plug it into a cable it...: I have an xbox one s and the batteries work i even tried to put new batteries which still didn't work. When i take the batteries out and plug the cable in it still makes that long beeping sound....
  5. Series x randomly shutting down

    in XBoX on Consoles
    Series x randomly shutting down: Hi all, I have a series x since release and have never had any issues but lately the console shuts off on its own while playing a game. I have had it cleaned by a store that has looked after all...
  6. Xbox Series S Randomly Shuts Down; Gives Overheating Error

    in XBoX on Consoles
    Xbox Series S Randomly Shuts Down; Gives Overheating Error: Hello, my Series S will consistently shut down after a certain amount of time running a game. At first I thought there was some issue overheating because that was the error message that I received...
  7. Xbox randomly shut down and will not turn on

    in XBoX on Consoles
    Xbox randomly shut down and will not turn on: My series x that I’ve had for only 2-3 months had an issue where if you try to power it on, it lights up for a second, does the chime, and then fails to start. I sent it in for repair, which they...
  8. Microsoft GameInput and unknown cause for random shut down

    in XBoX on Consoles
    Microsoft GameInput and unknown cause for random shut down: Hey, recently my PC started to randomly shut down when I or someone else was gaming on the computer. When I looked in the Reliability Monitor I saw that on the exact same minute Microsoft...
  9. Random Shut Down

    in XBoX on Consoles
    Random Shut Down: Is there a fix for the series x just randomly shutting down? I literally only have one game currently installed on my system, it's well ventilated, and it's a crisp 68 degrees in my house. Yes...
  10. : Random shut down

    in XboX Networking Hardware
    : Random shut down: : Random shut down Hello AnthonyLoCascio, Is your Xbox One X properly ventilated? If so, try to unplug the electricity cord and connect it again. Also, try to connect the console directly to the...