xbox one x severe frame drops

Ive been experiencing serious frame rate drops (sub 10fps, sometimes resulting in freezing) whilst playing the division during normal light gameplay on my one x. when just running down a street it plummets, combat is practically impossible and often crashes
the game.

Tried hard reset and left it off for over an hour but the problem persists.

The console is clean and free of dust and any other blockages and is used in a well ventilated space.

I haven't received any error messages.

Please help!

:)

 

XBOX ONE X - Frame drops in game

I see.

Just curious, do you currently have your games installed on an external storage device? If so, do you happen to notice these issues when you install them directly on the console instead?

Since the games that you're experiencing these issues on are online focused, have you had a chance to reach out to your Internet Service Provider (ISP) to make sure that everything is up & running properly on their end?

 

XBOX ONE X - Frame drops in game

Hi Mister kernel,

My games are only installed on the original internal HDD of the console.

As I've said to you, my internet runs pretty well. Even if my internet connection has been limited, it cannot explain my frame rate issues on the lobby of Monster Hunter World when I play solo.

Sometimes, in this gameand even in the game Ark Survival Evolved, I could notice graphical artefacts.

For your information, my console is in After Sales Services and it just arrived today to the repair center.

I hope to be fixed soon and Microsoft will admit that some consoles have hardware problems.

Thank you for your support.

 

Are the games that are having issues on your internal or external hard drive.

Can you see if it could possibly be a faulty HDD that maybe causing the issue.

 

Most performance issues that you experience online usually are network issues. One thing to look for is if other games perform the same way. Try to go to your
network settings>

Select Advanced settings

Select your alt mac address

Clear

Restart

This will reprogram your router to your xbox and put them both on the same page. If you still have issues after this trouble shooting try this

network requirements

Performance solution troubleshooting