Xbox One X screen keeps going black periodically

Here's a link that I think might just help. Fix Xbox One X Black Screen

Really hope this helps

Keep Calm & Game On!

I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.

Hey there GamerboyRy07,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be concerning. You might have to try another HDMI. I suggest trying the steps outlined in our support page

Troubleshooting a blank TV screen or monitor while your Xbox One is on .

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

my xbox one keeps going to a black screen every time, even after resetting my xbox one......what [Mod Removed] is going on??? is it from the recent update and there is a bug now or something

Please start your own thread so we can assist you directly