Xbox one x scorpio edition dead after 20 mins of play

Discus and support Xbox one x scorpio edition dead after 20 mins of play in XBoX on Consoles to solve the problem; All issues point towards just the Scorpio Edition... I've read through countless threads of dead Xbox One X's, but none of them are for the 'normal'... Discussion in 'XBoX on Consoles' started by II STODGY II, Nov 7, 2017.

  1. AvidMuffin
    AvidMuffin Guest

    Xbox one x scorpio edition dead after 20 mins of play


    All issues point towards just the Scorpio Edition... I've read through countless threads of dead Xbox One X's, but none of them are for the 'normal' ones. I'm currently in the process of sorting out a return for mine. I'm so disappointed
    Xbox one x scorpio edition dead after 20 mins of play :(
     
    AvidMuffin, Nov 8, 2017
    #16
  2. II STODGY II
    II STODGY II Guest
    Yeah I have noticed this too, i sent mine back today Xbox one x scorpio edition dead after 20 mins of play :( , hopefully i will get another but im going to wait it out for a while and wait untill the issues are fixed
     
    II STODGY II, Nov 8, 2017
    #17
  3. II STODGY II
    II STODGY II Guest
    Also just to add i never ordered a project scorpio, i got a note in the box saying they have sent me one instead of a standard version, kind of wish they did send me a standard one if the issue is only scorpios
     
    II STODGY II, Nov 8, 2017
    #18
  4. Xbox one x scorpio edition dead after 20 mins of play

    Have a regular xbox one x with LG27UD69P monitor. Worked fine yesterday did update, played one game for 5 mins and turned off. Started today and only blank screen. Changed cables and settings. No luck. Welcome any thoughts. Thanks.
     
    Dave on mission, Nov 8, 2017
    #19
  5. eryoung
    eryoung Guest
    Holy Crap!!! My Regular (I'm assuming) Xbox One X comes this Friday. Hope it's ok, sounds like the 1st batch are defective. If so that is a terrible start for our Xbox One X!!!
     
    eryoung, Nov 8, 2017
    #20
  6. Today I contacted the German Xbox support, got a UPS return label and sent it back for repair or exchange. So I simply reconnected my Xbox One Day One edition and wait, absolutely no problem for me. Day One product adventure. You simply must not buy it if
    you are "not amused" in case of issues. For me it is only another administrative task, and I keep smiling about this. I see it as my first "game" that I played (and am still playing) on my new toy Xbox one x scorpio edition dead after 20 mins of play :)
     
    Oliver L from DE, Nov 9, 2017
    #21
  7. chrisvenn
    chrisvenn Guest
    Mine has also died and wont switch back on, contacted support via chat and they said i would get a phone call yesterday but nothing yet.
     
    chrisvenn, Nov 9, 2017
    #22
  8. Xbox one x scorpio edition dead after 20 mins of play

    Can`t really see how it can be just limited to the Scorpio Edition as the only difference between these and the std console are external cosmetic differences.

    More than likely though that the first production run of the X was the Scorpio console and there was a bad batch of components somewhere along the production line. These things do happen.

    Look at how many car manufacturers issue recalls involving tens of thousands of vehicles due to faulty components. Also look at how many house fires (including many fatal ones) there have been here in the UK due to the sale of faulty tumble driers, fridge/freezers,
    etc.

    On forums like these you only tend to get posts from people who have had problems and non from the people who haven`t. More than likely that the number of satisfied customers far outweighs the number of dissatisfied ones.

    Until MS publish an accurate figure for failure rates no one actually knows how widespread the faults are. I should imagine that it is actually a very small percentage when compared to the overall sales figures.
     
    Paraffin Alien, Nov 9, 2017
    #23
  9. Flappah
    Flappah Guest
    Oh well, I've got a Scorpio edition and mine works just fine. Played all sorts of games on it since Tuesday for hours and hours. The console does not get really warm. There's warm air blowing out on the back but overall it only has one hot(ter) spot on top
    and that's it. So I guess there's a specific batch of Scorpio editions that runs into this issue.
     
    Flappah, Nov 10, 2017
    #24
  10. Mine is also a Scorpio Edition. Had it on for six hours solid yesterday (I`m off work all week) including a full fours hours on Halo 5.

    Quite a warm spot on the top of the console and very warm air venting from the rear, no different to my 360S.

    And it is extremely quiet, virtually makes no sound at all during game play.
     
    Paraffin Alien, Nov 10, 2017
    #25
  11. RetroUkko
    RetroUkko Guest
    One dead Scorpio Editon here too. Had the console powered up for about 8 hours, first 6 downloading a game, and then after a hour or two of playing the console just turns off and now will not power back on. Tried letting it cool down proper, tried a different
    power cable and outlet .. nope, just stays dead.
     
    RetroUkko, Nov 10, 2017
    #26
  12. JackLarsson
    JackLarsson Guest
    Gamertag: MiXiE 468

    Console: Xbox One X Scorpio Edition

    Region: Sweden

    Retailer purchased at: Webhallen

    Plugged into wall outlet (Y/N): Y

    I have kind of the same problem as other people. My console has shut itself off 3 times and yes it's well ventilated. It stands in the open on top of a TV bench.

    After some reading on reddit some people suggested trying out a different powercable so I've been using my Xbox one S cable for 2 days without the console dying.

    I also saw a thread about a guys console catching on fire when playing assassins creed. Should we be worried of having the console in instant-on when not at home? Should I return the console or send it to repair?
     
    JackLarsson, Nov 13, 2017
    #27
  13. ThatWasFun
    ThatWasFun Guest

    Xbox one x scorpio edition dead after 20 mins of play

    This is exactly what happened to me. I was playing a game of Madden 18 and it just turned off. I tried everything you said as well - nothing. It just makes the startup sound and the light comes on for about a second and then it shuts off.

    Console: Xbox One X Scorpio Edition

    Region: US

    Retailer purchased at: Bestbuy

    Plugged into wall outlet (Y/N): Plugged into same power strip I’ve been using for Xbox One for a couple years along with LG Oled 4ktv, and Onkyo receiver - never had any issues.
     
    ThatWasFun, Nov 13, 2017
    #28
  14. My disc drive just went bad after a week. Taking it to gamestop as soon as they get new stock in. This is sad.
     
    WilliamLohrberg, Nov 14, 2017
    #29
  15. II STODGY II
    II STODGY II Guest
    anyone else had a xbox one x fail? I took the risk about a week ago and purchased another, and to my suprise it broke again, same problem as my first one, the second one lasted a little longer maybe 20 hours of play, i honestly thought i was an unluckily
    one with the first xbox one x i got but to say i have owned 2 now and they have both broke by the same problem that is pretty shocking or im seriously unlucky, got a full refund on this one and sadly im giving the one x a miss now
     
    II STODGY II, Nov 1, 2018
    #30
  16. WilliamLohrberg Win User

    Xbox one x scorpio edition dead after 20 mins of play

    My disc drive just went bad after a week. Taking it to gamestop as soon as they get new stock in. This is sad.
  17. Paraffin Alien Win User

    Xbox one x scorpio edition dead after 20 mins of play

    All issues point towards just the Scorpio Edition... I've read through countless threads of dead Xbox One X's, but none of them are for the 'normal' ones. I'm currently in the process of sorting out a return for mine. I'm so disappointed
    :(
    Can`t really see how it can be just limited to the Scorpio Edition as the only difference between these and the std console are external cosmetic differences.

    More than likely though that the first production run of the X was the Scorpio console and there was a bad batch of components somewhere along the production line. These things do happen.

    Look at how many car manufacturers issue recalls involving tens of thousands of vehicles due to faulty components. Also look at how many house fires (including many fatal ones) there have been here in the UK due to the sale of faulty tumble driers, fridge/freezers,
    etc.

    On forums like these you only tend to get posts from people who have had problems and non from the people who haven`t. More than likely that the number of satisfied customers far outweighs the number of dissatisfied ones.

    Until MS publish an accurate figure for failure rates no one actually knows how widespread the faults are. I should imagine that it is actually a very small percentage when compared to the overall sales figures.
  18. sv3nnebanan Win User

    Xbox one x scorpio edition dead after 20 mins of play

    I am having the same problem. When trying to play forza 7 i only get to the menus then the fans are at maximum speed before the console turns off, same with halo 5. The xbox are now back in the package and will be returned today!
  19. III Scouser III Win User

    Xbox one x scorpio edition dead after 20 mins of play

    Same story here. Setup fine from my had from Xbox one s , then updated itself fine , 4 laps of Forza 7 and it froze - now just the Xbox light comes on with no display. SwPped cables , swapped TV , nothing works. 4 laps. 4 laps.

    Does your X also remain powered on (Xbox logo lighting) only for a few seconds? It beeps on start and then when shutting down, after very few seconds.
    It powers on , logo stays lit , will accept discs and eject them fine, just no display. Tried holding the power and eject buttons to try safe mode - but that won’t work either. I have given up now and will contact Microsoft support in the morning.
  20. ThatWasFun Win User

    Xbox one x scorpio edition dead after 20 mins of play

    Mine died yesterday after 3h of usage. While I was playing Assassins Creed the console turned off. Tried to restart it but the X just turns on for a second and you can hear the Start sound and the xbox will turn off immediately.

    I disconnected all cables, tried a different wall outlet and did some power cycles but this morning the xbox still does the same: NOTHING

    Console: Xbox One X Scorpio Edition

    Region: DE

    Retailer purchased at: AMAZON DE

    Plugged into wall outlet (Y/N): Y
    This is exactly what happened to me. I was playing a game of Madden 18 and it just turned off. I tried everything you said as well - nothing. It just makes the startup sound and the light comes on for about a second and then it shuts off.

    Console: Xbox One X Scorpio Edition

    Region: US

    Retailer purchased at: Bestbuy

    Plugged into wall outlet (Y/N): Plugged into same power strip I’ve been using for Xbox One for a couple years along with LG Oled 4ktv, and Onkyo receiver - never had any issues.
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Xbox one x scorpio edition dead after 20 mins of play

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