Xbox one x scorpio edition dead after 20 mins of play

Discus and support Xbox one x scorpio edition dead after 20 mins of play in XBoX on Consoles to solve the problem; well recieved my xbox one x scorpio edition today and after 20 mins of play its died, the screen started to flicker black and now nothing, it powers on... Discussion in 'XBoX on Consoles' started by II STODGY II, Nov 7, 2017.

  1. II STODGY II
    II STODGY II Guest

    Xbox one x scorpio edition dead after 20 mins of play


    well recieved my xbox one x scorpio edition today and after 20 mins of play its died, the screen started to flicker black and now nothing, it powers on and no display, i have tried 3 different hdmi cables and changed to every hdmi port on my 4k tv, my guess
    is a fried graphics unit, as i have had the same issue with a macbook pro a few years back, id say avoid the one x like the plague and buy a gaming pc, just wondering if anyone has had this same issue? Im going to get a refund unfortunately and wait untill
    things get sorted

    :)
     
    II STODGY II, Nov 7, 2017
    #1
  2. Bountyhunter760, Nov 7, 2017
    #2
  3. Pubg

    Hi there,

    Purchasing any electronic item on Day One runs the same risk, this is not unique to the Xbox One X release - Prices drop after release, there are limited time specials offered, or a newer model comes out down the road.

    Same goes for automobiles.

    The Scorpio edition is a limited edition console. No more will be made of that edition. Any user If you want an Xbox One X with PUBG, it won't say Project Scorpio on it.

    Any user currently looking for a Project Scorpio edition console one month after release will most likely be paying a higher price for it than what it originally sold for.
     
    Mistress Sara, Nov 7, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Xbox one x scorpio edition dead after 20 mins of play

    Hey II STODGY II! Can you give us some information so we can take a look? Have you tried any troubleshooting steps so far? Please include the following:

    Gamertag:

    Console (Xbox One X or Xbox One X Scorpio Edition):

    Region:

    Retailer purchased at:

    Plugged into wall outlet (Y/N):

    Additionally, please Xbox Live message me the following information if possible:

    Serial number:

    Console ID:

    Console OS ver:

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Mister Cizl, Nov 7, 2017
    #4
  5. I have a similar problem: my Xbox One X after starting Forza 7 the first time switched off. After powering on it switches off after about 3 seconds. So no usual hard boot is possible. I disconnected everything, held the power button
    for >10 seconds - no change. Any idea?

    Note: my old Xbox One was in the insider preview ring, I exported the setup today to an external HDD and imported this during the initial setup of the X simply having attached the HDD and answering to use the existing setup.
     
    Oliver L from DE, Nov 7, 2017
    #5
  6. Same story here. Setup fine from my had from Xbox one s , then updated itself fine , 4 laps of Forza 7 and it froze - now just the Xbox light comes on with no display. SwPped cables , swapped TV , nothing works. 4 laps. 4 laps.
     
    III Scouser III, Nov 7, 2017
    #6
  7. Does your X also remain powered on (Xbox logo lighting) only for a few seconds? It beeps on start and then when shutting down, after very few seconds.
     
    Oliver L from DE, Nov 7, 2017
    #7
  8. Xbox one x scorpio edition dead after 20 mins of play

    Gamertag: PrewarpSpecies

    Console: Xbox One X Scorpio Edition

    Region: DE

    Retailer purchased at: Microsoft Store DE

    Plugged into wall outlet (Y/N): Y

    Serial number: [Mod Remvoed]
     
    Oliver L from DE, Nov 7, 2017
    #8
  9. It powers on , logo stays lit , will accept discs and eject them fine, just no display. Tried holding the power and eject buttons to try safe mode - but that won’t work either. I have given up now and will contact Microsoft support in the morning.
     
    III Scouser III, Nov 7, 2017
    #9
  10. Hordie
    Hordie Guest
    FYI posting info like hardware serial numbers on the forums it generally not a good idea. I'll flag it for Mod editing if you can't edit soon enough. If a Microsoft employee asks you for that info, you can reach them via Xbox Chat clicking the "message"
    button under their post.
     
    Hordie, Nov 7, 2017
    #10
  11. luixmg
    luixmg Guest
    I have the same issue, first boot of Xbox one X, start the update, freezed at 1% of download!!!, it never booted up again.
     
    luixmg, Nov 7, 2017
    #11
  12. same my console is in the same situation
     
    CareerSoldierUK, Nov 7, 2017
    #12
  13. II STODGY II
    II STODGY II Guest

    Xbox one x scorpio edition dead after 20 mins of play

    its such a shame that this has happened to more people, i really do wish there was a work around but to me its bad hardware somewhere not software related as my xbox was really hot when i got the black screen, i would think overheated and fried the graphics
    unit, i know this sounds like a bad thing but this is it for me and console gaming, i have a high end gaming pc to play so im going to stick with that from now on, I honestly thought the xbox one x would have been a good idea to just chill out and play in
    4k without been on my pc rig, but what can you really expect with them putting all that "power" in a small console, a little rant from me there but this isn't a good start for the one x, im pretty sure there will be more cases of this around Christmas time,
    im sure there will be people who have bought these for a gift for someone, so all i can suggest is that if you have bought one as a gift get it plugged in and tested playing a game to see if you get this problem
     
    II STODGY II, Nov 7, 2017
    #13
  14. bieza
    bieza Guest
    Mine died yesterday after 3h of usage. While I was playing Assassins Creed the console turned off. Tried to restart it but the X just turns on for a second and you can hear the Start sound and the xbox will turn off immediately.

    I disconnected all cables, tried a different wall outlet and did some power cycles but this morning the xbox still does the same: NOTHING

    Console: Xbox One X Scorpio Edition

    Region: DE

    Retailer purchased at: AMAZON DE

    Plugged into wall outlet (Y/N): Y
     
    bieza, Nov 7, 2017
    #14
  15. sv3nnebanan
    sv3nnebanan Guest
    I am having the same problem. When trying to play forza 7 i only get to the menus then the fans are at maximum speed before the console turns off, same with halo 5. The xbox are now back in the package and will be returned today!
     
    sv3nnebanan, Nov 7, 2017
    #15
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Xbox one x scorpio edition dead after 20 mins of play

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