Xbox One X says I'm Not Online?

EKG Productions · Mar 17, 2018

So since I've upgraded from an S to an X I've had a heck of a time getting Xbox Live to recognize I am online. I've tried all the normal fixes with no luck like resetting router, resetting console and even opened up all the recommended ports. I am technically
online. I can see friends and buy things etc. Nobody else can see I am online though (I am not hidden). People have a hard time joining my games and when I do get into a game with a friend chances are it will eventually boot one of us out.

My NAT is open by the way. When I test internet connection on the console it tells me everything is fine, but when I test multiplayer connection it tells me I am not connected to the internet. This is driving me nuts. I can't even stream my Xbox to my laptop
anymore. Nothing works.

Again the only thing that changed in my setup is I upgraded to an X from an S. Any suggestions?

:)

YesveeROMA · Mar 17, 2018

Can I play Prince of Persia on XBOX ONE X?

Hi I recently bought XBox ONE X, I'm a big fan of Prince of Persia games. But sadly I can't find this game for Xbox One X, though it says enhanced for Xbox One X, but when I try to buy it says it only supported on Xbox 360.

WhiskeredRacer8 · Mar 17, 2018

Says I'm not 18?

Dear Microsoft support

I am currently 19 year old when I made my xbox live account I accidentally set my birth date to the wrong date and now i can not access the Xbox insider program if there is anyway to fix this please contact me at *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Sincerely

Zayn Peters

Mister Taurus · Mar 19, 2018

Hi there,

We appreciate you reaching out to us with this issue. Let's have you power down your console, unplug the console and router for five full minutes, and see if this helps with your issues. These steps should help.

Mister Taurus

Hi there,

We appreciate you reaching out to us with this issue. Let's have you power down your console, unplug the console and router for five full minutes, and see if this helps with your issues. These steps should help.

Matt Oates

I can't seem to get a game on mw2 on Xbox series x it says no one online?

ShaunHunter1

I think they have given me the wrong disc version

On the disc is says "Xbox One - Xbox Series X"

I believe this is the Xbox one version that is compatible on Series X

Because I'm sure the Xbox Series X disc should say "Xbox Series X" and not Xbox One

I have contacted the seller and awaiting a response but thank you for your help

Paul Bab

Hi,

Let's isolate your concern by gathering the following information:

1. Is this issue happening with other non-Call of Duty games?

2. Is this issue happening with other Xbox Profiles?

3. May we have the exact error message prompted?

Make sure to check the status of Xbox Live and Activision for any service alerts. To proceed, check out the following links:

Xbox Live Service Status

Activision Support Online Services

Also, check the status of your Xbox Live Gold Membership by clicking this
link and see if it's in good standing. Sign in with your Microsoft account.

In addition, we recommend removing and re-adding your Xbox Profile on the Xbox One that may help resolve profile issues in a game. To proceed, click this

link and perform the steps provided. Make sure to restart the Xbox One before re-adding your Xbox Profile.

Keep us posted.

EzequielNeves19

It's important to know which game your friend bought.

I say this because there are currently three versions of the Series X/S game. Gta 5 Online, Gta 5 Series X/S and Grand Theft Auto V (Xbox One and Xbox Series X|S).

If he has purchased Grand Theft Auto V (Xbox One and Xbox Series X|S), which gives access to the game for Xbox One and Xbox Series S/X, he can play online with you as long as he downloads the Xbox One version, so you and he will have the same save and can play online.

If he is a Game Pass Ultimate subscriber he can download the game in the Xbox One version and play with you.

Xbox One X says I'm Not Online?