Xbox One X randomly stops recording gameplay in 4K HD & 4K SD

NavEEnT81 · May 23, 2020

As the previous thread was locked, starting this new one.

I was just wondering if other people that use this feature (record up to an hour with an external hard drive [4k recording] ) are having a problem with the recording stopped with less than 3 minutes or just random stops.

Recording of game stops anywhere from a couple of seconds to minutes 9 minutes of starting.

I have a 3TB, 3.0 usb external hard drive formatted correctly and even tried with an external SSD drive as well same thing. I have Xbox One X.

I am able to record games for an hour in 1080p with NO problems, just the 4K recording has stopped working.

Not sure if any update broke it or was it deliberately stopped my Microsoft due the upcoming new Xbox One console release ?

:)

Robert Cas

Same thing is happening since the dashboard update, Please fix it!! dashboard updates is to bring new stuff, not to break things that are working and we use on a daily basis

TosinV

They just broke the recording with latest update. This looks the Welcome of the new console and end of so called powerfull console. Please fix this.

Icey76

I have a new issue where I try to record the typical 30 second clips in 4K, but it plays like only half a second of the clip and just ends...Xbox Support's suggestions have been of no help either.

StRuNkCrYsEr

My one X has a 1tb external HD formatted to NTFS connected to it for recording game play. The issue i have are as follows:

When selecting the external device as the DVR recording location no notification pops up stating i can record for 60 min (this appeared previously)

All options only show 30 seconds recording time

I did a test, selected 4k UHD (30 seconds) and started to record game play, when going in to stop the gameplay the clock was set to 60 minutes record time but this stops randomly on any given minute.

Watching the recording back on a Mac desktop it is not in 4k but 1080p 30fps.

I am assuming this is some sort of bug?, the one x is on the latest release and no updates are available.

Yes you're right. This is a bug. Microsoft implemented a temporary fix where clips that do not record in 4K will record in 1080p instead. The're working on it.

JatinderKumar3

Hi

My 4k recording had the same issue until about 2 days ago I changed “Instant on” to “Energy Saving”. I recorded 4k (SDR) 4 times till now and it worked fine so far. I will update if that changes. But as for now it seems to be the solution. The only annoying
thing is I have to change my recording location to extrnal every time the Xbox turns on.

Please try this and share your experiences. So others can benefit.

Thanks

Xbox One X randomly stops recording gameplay in 4K HD & 4K SD