xbox one x randomly shutting down

Discus and support xbox one x randomly shutting down in XBoX on Consoles to solve the problem; this also accurs when playing cod cold war and no other game just completely resets xbox also cross hairs on signs are not complete... Discussion in 'XBoX on Consoles' started by PaulBown1, Dec 6, 2020.

  1. PaulBown1
    PaulBown1 Guest

    xbox one x randomly shutting down


    this also accurs when playing cod cold war and no other game

    just completely resets xbox

    also cross hairs on signs are not complete

    :)
     
    PaulBown1, Dec 6, 2020
    #1
  2. AurionW Win User

    Borderlands Game of the Year Edition

    Looks to be an issue with Borderlands GOTY only on the One X.

    I've been playing it on both my Original One and One X and it shuts down randomly only on the One X, with absolutely no issues on my original Xbox One. Others have the exact same issue over at the gearbox forums.
  3. Internet Expert Win User

    Xbox One X shuts down randomly

    Unexpected shutdowns usually point to either of the two things: overheating, or a power supply issue. More details are found here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    Worst case scenario, the console will need to be repaired or replaced. If it gets to that point, the first thing to try is see if you can get it exchanged with the retailer you bought it from. Otherwise, you can start setting up a repair with Microsoft here:
    https://devicesupport.microsoft.com
  4. vJDv Win User

    Xbox One X randomly shuts down problem

    Hello there 👋

    Have you checked the cable and make sure they are nice and straight any bend in the power cable can cause this problem.
  5. PICK 34 Win User

    Xbox One randomly shuts down.

    Try a hard reset, hold the power button down for ten seconds or so. If that doesn't work call support.
  6. ElectroFlying Win User

    Xbox One randomly shuts down.

    Call xbox customer support.
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xbox one x randomly shutting down

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