Xbox One X - Random Crashing

Discus and support Xbox One X - Random Crashing in XBoX on Consoles to solve the problem; Hi all, after a long wait in today for my Project Scorpio Edition of the new console, I have been unable to play the games for any longer than a couple... Discussion in 'XBoX on Consoles' started by o55ie18, Nov 7, 2017.

  1. o55ie18
    o55ie18 Guest

    Xbox One X - Random Crashing


    Hi all, after a long wait in today for my Project Scorpio Edition of the new console, I have been unable to play the games for any longer than a couple of minutes.

    The games I have been trying are all disc based games.

    Everytime I start playing it just crashes back to the main screen.

    This has happened with multiple games I have tried, both multiplayer online modes and single player story/ campaign modes.

    When it crashes back to Dashboard, it also gives a notification for my External HDD which is what happens when I first turn the console on.

    This to me shows the console is restarting/ crashing and not just the game.

    The External HDD is only picking up when using the front USB port, neither of the rear 2 ports work.

    Also the console feels hot after just 5 minutes f use.

    Has anyone else experienced this problem or am I the only person to pay £450 for a day of pure disappointment?

    :)
     
    o55ie18, Nov 7, 2017
    #1
  2. Crashing

    X box one keeps crashing at 79% on update
     
    RaDiAtIoN RpD, Nov 7, 2017
    #2
  3. Zangrief
    Zangrief Guest
    GTA V Freezing

    Has anyone that has had this problem tried the GoD copy? I was wondering if there was a problem with it too. I've had random crashing since day one. Got an old Halo 3 xbox working again and it RRD. Now I'm back to the crashing.
     
    Zangrief, Nov 7, 2017
    #3
  4. Xbox One X - Random Crashing

    It isn't just you, there are multiple reports on here and other forums about this. I guess we will have to see what happens here. I personally couldn't get mine to power on for more than a few minutes at first. I was able to do the initial update finally
    though and it seems to be working after updating, full power down, unplug and wait a few minutes, then plug into a regular wall outlet (not a surge protector).
     
    BoltThrowerIV, Nov 7, 2017
    #4
  5. Hi o55ie18,

    I've been having the same issue it has happened to me 3 times since launch of my Project Scorpio. I play for 1 to 1.5 hours then I get a black screen then takes me straight to the dashboard following with the notification on the bottom saying that my "external
    storage device is ready"

    What is seriously going on? I had to pay $650AU for a crashing console?
     
    flatLine Phase, Nov 7, 2017
    #5
  6. o55ie18
    o55ie18 Guest
    I am reading replies/ comments about how it is plugged in.

    My whole TV set up is plugged in to a 4 bank extension with surge protection, this is basically because it is nowhere near where the plug sockets are in the bedroom.

    Are they clutching at straws here to try mute the complaints or could this genuinely be the problem?

    Also my External HDD when plugged in the back is receiving power as the light comes on the HDD itself, also I use a lead to power my controller instead of eating through batteries and this works fine.

    I will try a Thumb Drive tonight with some pictures on and see if it recognises those

    If not, looks like there will be quite a few returns happening
     
    o55ie18, Nov 7, 2017
    #6
  7. o55ie18
    o55ie18 Guest
    The comments/ replies I am reading are asking how it is plugged in etc.

    Are they just clutching at straws trying to mute the complaints or could this genuinely be a problem?

    My whole TV set up is plugged in to a 4 bank extension with power surge protection (this is because the plug sockets are no where near where I have placed my unit etc.

    Also the rear USB ports are giving power as my External HDD does light up when plugged in, and I use a lead to power my controller instead of eating batteries, this does work, just the HDD isn’t recognised when using the rear ports

    Hopefully this can be an easy fix otherwise after spending such a large amount and now the current stock shortages
     
    o55ie18, Nov 7, 2017
    #7
  8. sprocket80
    sprocket80 Guest

    Xbox One X - Random Crashing

    I'm having the same problem every game has crashed to home or causes the entire system to shut down. This is completely unacceptable, I have also had the system completely restart or shutdown just while checking the settings. So it seems I have a 500 dollar
    brick from Microsoft. Gg Microsoft Gg.
     
    sprocket80, Nov 1, 2018
    #8
  9. BoltThrowerIV Win User

    Xbox One X - Random Crashing

    It isn't just you, there are multiple reports on here and other forums about this. I guess we will have to see what happens here. I personally couldn't get mine to power on for more than a few minutes at first. I was able to do the initial update finally
    though and it seems to be working after updating, full power down, unplug and wait a few minutes, then plug into a regular wall outlet (not a surge protector).
  10. o55ie18 Win User

    Xbox One X - Random Crashing

    I am reading replies/ comments about how it is plugged in.

    My whole TV set up is plugged in to a 4 bank extension with surge protection, this is basically because it is nowhere near where the plug sockets are in the bedroom.

    Are they clutching at straws here to try mute the complaints or could this genuinely be the problem?

    Also my External HDD when plugged in the back is receiving power as the light comes on the HDD itself, also I use a lead to power my controller instead of eating through batteries and this works fine.

    I will try a Thumb Drive tonight with some pictures on and see if it recognises those

    If not, looks like there will be quite a few returns happening
  11. flatLine Phase Win User

    Xbox One X - Random Crashing

    Hi o55ie18,

    I've been having the same issue it has happened to me 3 times since launch of my Project Scorpio. I play for 1 to 1.5 hours then I get a black screen then takes me straight to the dashboard following with the notification on the bottom saying that my "external
    storage device is ready"

    What is seriously going on? I had to pay $650AU for a crashing console?
  12. o55ie18 Win User

    Xbox One X - Random Crashing

    The comments/ replies I am reading are asking how it is plugged in etc.

    Are they just clutching at straws trying to mute the complaints or could this genuinely be a problem?

    My whole TV set up is plugged in to a 4 bank extension with power surge protection (this is because the plug sockets are no where near where I have placed my unit etc.

    Also the rear USB ports are giving power as my External HDD does light up when plugged in, and I use a lead to power my controller instead of eating batteries, this does work, just the HDD isn’t recognised when using the rear ports

    Hopefully this can be an easy fix otherwise after spending such a large amount and now the current stock shortages
  13. sprocket80 Win User

    Xbox One X - Random Crashing

    I'm having the same problem every game has crashed to home or causes the entire system to shut down. This is completely unacceptable, I have also had the system completely restart or shutdown just while checking the settings. So it seems I have a 500 dollar
    brick from Microsoft. Gg Microsoft Gg.
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Xbox One X - Random Crashing

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