XBox One X (project scorpio) turns on then turns off

Discus and support XBox One X (project scorpio) turns on then turns off in XBoX on Consoles to solve the problem; I am reviving the topic of a number of locked threads because I think it is relevant and previous threads did not satisfactorily identify the cause of... Discussion in 'XBoX on Consoles' started by epinion8ed, Jun 29, 2020.

  1. epinion8ed
    epinion8ed Guest

    XBox One X (project scorpio) turns on then turns off


    I am reviving the topic of a number of locked threads because I think it is relevant and previous threads did not satisfactorily identify the cause of the issue. I have a XBox One X (project scorpio) console that has worked flawlessly since day one. It is
    in an actively cooled cabinet that is not over crowded and it has seen very light use. I am not a heavy gamer by far, in fact, I would say that I use other online and streaming services with the XBox just as much if not more than I use it for gaming. I have
    a 5TB external hard drive connected to it on which I have all of my games. I also have a Kinect attached using the Kinect adapter for the One X. It is connected to a 55" Sony HD (not 4K) television.

    Last night, I decided to get on GTA (the disk was already in the BD-Rom drive) so I launched it. It started to load but shortly after, the XBox just turned off. I just figured it had crashed so I tried to turn it back on and have not been able to get it
    to come back up since. If I push the power button, the power light comes on and I get the startup tone like it is going to boot up, but a few seconds later it turns off, sometimes playing the shutdown tone but most of the time it just shuts off. I have tried
    all of the usual troubleshooting steps outlined by Microsoft and others here. If I press the eject button, it will come on long enough to eject the disk and then turn off. I have disconnected all of the USB and video cables and tried powering it on but it
    does the same thing. Obviously, it is out of warranty, even in my state where we have double the time warranty laws in place so sending it to Microsoft would cost $249. I do not wish to spend $249 on this console 5 months before the new Series X is scheduled
    to be released, which I fully intend on purchasing.

    So what I am looking for here, from those that have experienced this or that have more knowledge of these consoles than I have, is an answer to the cause of this issue. In my mind it is either the internal power supply or the hard drive. If it is the power
    supply I can source a replacement and I can replace it myself. I am very good with hardware. I can also replace the hard drive if there is a method for doing that. The external hard drive appears to still come on so I am not thinking that is a factor in this
    but let me know if it could be. Any help is appreciated. I also do not want to lose a lot of my XBox Live time so I am in a hurry to get this resolved.

    :)
     
    epinion8ed, Jun 29, 2020
    #1
    1 person likes this.
  2. WriestOrpheus Win User

    Controller becoming unresponsive

    This is happening to me as well. Already exchanged my Xbox One X with another one (also Project Scorpio Edition). Both exhibit same behavior. Controller turns on the console then desyncs. I have to turn it off and on again for it to resync.

    This only happens when console is completely off.
  3. epinion8ed Win User

    XBox One X (project scorpio) turns on then turns off

    Thanks, but I had already tried that. Didn't change the outcome.
  4. felinsphinx473 Win User

    XBox One X (project scorpio) turns on then turns off

    it could be a problem with the power supply
  5. devereux007 Win User

    XBox One X (project scorpio) turns on then turns off

    The hard drive would not effect your console turning off i’m 99% certain its your power supply sounds like a loose connection to the motherboard i hope this helps you in someway
  6. GABYTA84 Win User

    XBox One X (project scorpio) turns on then turns off

    check the focus of the power supply, if when it is turned off it turns on red or off completely, as much as possible it is the power supply, you can try to clean it with compressed air, and test
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XBox One X (project scorpio) turns on then turns off

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