Xbox one x power up issue

derps · Jan 9, 2020

I have an issue with my Xbox one x project Scorpio edition and can't find anyone with the answer I'm looking for.

When I press the power button it makes it's noise and lights up for 10 seconds before making the power off noise and shutting down.

I have tried almost everything and even used an air compressor incase their was possibly dust on the internal fan.

Was working fine 2 days beforehand and I can't check any error messages because I cannot even get to the dashboard.

Any help would be appreciated.

:)

depressed brute

Hi there, did you try to contact xbox support?? Maybe they could help here a link below:

https://beta.support.xbox.com/contact-us

bburzycki

I have definitely seen the too hot issue cause issues in the past. You are correct - no Power Brick but it is internal as you stated.

Their could definitely be some kind of internal protections where it is seeing something strange going on.

Also try a different plug or if your using a power strip those are very good at failing on higher loads and killing things. The cheaper ones are notorious for failures.

XBF Nestor S

Hey Fluidus thanks for keeping in touch!

We suggest, if it hasn't already been done, to check out our Troubleshoot Xbox One unexpectedly turning off page on our website since
it does have some useful information pertaining the problem at hand. If that doesn't do the trick then the next step would be to look into a repair, to set up a repair we have a few options, first, the console (since its a month old) could be brought to the
point of purchase for a possible exchange. Second option would be to go through the

Microsoft Device Page to set it up yourself. Last but not least simply
Request a Callback from one of our Xbox Support Specialists so we can help set the repair up. Give these steps a shot and let us know if we can further assist in this or any other matter!

derps

I tried holding BIND and EJECT and it only makes the bind noise once. And the console turns itself off before I can reach 15 seconds

NaZoooom

Hi derps,

Sorry to hear you are having issues, I would say check out the Troubleshoot Xbox One unexpectedly turning off support
page.

If there is an issue with the hardware, you may need to consider taking a look at the Device service and replacement page. This is the page to make warranty claims,
however if out if warranty there will likely be a fee to pay.

Hope this helps

Xbox one x power up issue