Xbox One X playing media in slow motion?

Also i swapped my xbox in the powerup section in settings from instant on to energy saving

This has been happening to me for the past week and was annoying .. i had to keep reseting xbox every time i turned it on ... but now i think ive sorted it .. i had my xbox one plugged in the HDMI 3 on my tv so ive swapped them round and put it in the HDMI
1 port and since then its been great and works everytime i turn on my xbox .. hopefully it stays like that 😂

Could be a connection problem. Hopefully you got it solved!

Yes but it didn't help, I've solved it now, it was my external seagate hdd causing the problem, as soon as I unplugged that and restarted my xbox all the media apps started working again, it's strange because my fiancee has the exact same xbx and
external hdd but he's not had any problems, looks like I'll have to leave it unplugged when using media apps and plug it back in when I'm gaming 😕

I would be very surprised if that was the case as I’ve not got any external devices attached to my Xbox yet I have the same issue.

However, for the past 3 days my Xbox doesn’t seem to be having the issue anymore - I haven’t done anything. Maybe it’s only fixed temporarily, but only time will tell.

Anyway, my point is try plugging your HDD back in again and seeing if the issue still occurs?

Hey there Guys!



I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically
to you!