Xbox one x overheating and shutting off

Larrycooley jr · Jun 15, 2020

I am having problems with my xbox one x overheating and shutting off when I play star wars jedi fallen order. After playing for 5 minutes it will shut off. None of my other games will do this. My xbox one x is in the open with nothing blocking ventilation.
Please help

:)

xxxTIMBURYxxx

The Xbox One X will shut off should there be overheating, yes.

Honda Man 04

Star Wars Jedi: Fallen Order is a Xbox One X enhanced game, which can make the console work harder and cause louder fan noise while running. If the fan can't cool the console down, then unfortunately the console can experience overheating. This is obviously
not a normal situation and can be a power supply issue since you already noted that it is well ventilated. I would recommend seeking repair to resolve the issue and hopefully your console is still under warranty.

Richard Vallis

If your console has sufficient space to ventilate properly and is still overheating, there may be an issue with the cooling system in the console. You can check your warranty information at https://support.microsoft.com/en-us/help/4493662.
If your console is under warranty, you can request a free service at https://account.microsoft.com/devices?refd=beta.support.xbox.com.

I hope my response was helpful.

Dyablo MX

please check this links

You can check your warranty information at https://support.microsoft.com/en-us/help/4493662 .

If your console is under warranty, you can request a free service at https://account.microsoft.com/devices?refd=beta.support.xbox.com .

scorpio1969-AF2E7154

If your One X is completely shutting off, then I’ve had this happen to me a few times. If this is what’s happening to you, then it’s a bug in CoD (also happens in Borderlands 3 sometimes). I think it makes the One X think it is overheating. This causes the
console to shut down. Just check to make sure the console isn’t too hot and reboot.

Xbox one x overheating and shutting off