Xbox One X only boots to the troubleshooting screen

NikkVS · Aug 28, 2021

I had this problem in January of 2021, and sent my console back to Microsoft, after paying the $249 repair fee. I received the console back in February and it worked for a while.

For the last 2 months, the Console has been freezing, repeatedly reporting corrupt game saves, had rendering problems and crashing.

I am an Xbox Insider member.

Now my console only boots to the troubleshooting screen with the following error codes after every reset attempt:

E106 00000002 C0000102

E106 00000009 80070002

E101 00000504 8B050041

E208 00000003 00000005

E102 10070C02 8B0600008

E105 00000000 8007045D

How am I supposed to get this fixed without having to pay twice for the same problem?

:)

NikkVS

I'm Samy an independent advisor and I'll be helping you

How are you?
Did you try resetting the console keeping games and app or deleting everything?
I recommend when performing any of these actions to remove anything connected to the console and just leave the power cord and HDMI cable connected to the console.

You can also try an offline update with a flash drive. This link has detailed instructions on how to do this.
https://support.xbox.com/pt-BR/help/hardware-ne...

Yes, I have tried to reset keeping games and settings, and deleting everything, multiple times. I have also tried to reset the console using an USB flash drive and the update recommended on the support page, also multiple times.

The console will no longer boot to the home screen, only to the troubleshooting screen and with the previously listed error codes.

SammyVS

I'm Samy an independent advisor and I'll be helping you

How are you?

Did you try resetting the console keeping games and app or deleting everything?

I recommend when performing any of these actions to remove anything connected to the console and just leave the power cord and HDMI cable connected to the console.

You can also try an offline update with a flash drive. This link has detailed instructions on how to do this.

https://support.xbox.com/pt-BR/help/hardware-ne...

SammyVS

I'm afraid you've already done what I could recommend and it would be necessary to repair the console again. When your console comes out of repair with Microsoft you have a 90-day warranty with them.

Maybe you want to take the console for repair in some store in your city, I believe it would be much cheaper and faster for you.

AquarrzSudnnym

Xbox one X

Does it boot up to a Home screen or to a troubleshoot screen?

Do you get the CPU animation + green progress, then Home sign in?

M3tal Daz3

The issues may be caused by many factors including problems with data transfer and corrupted files.

Xbox One X only boots to the troubleshooting screen