Xbox one X not working right

Discus and support Xbox one X not working right in XBoX on Consoles to solve the problem; I just got an xbox one x a few weeks ago. Forst few days its been working fine. Now most of the time when I turn it on im gettung a startup error menu.... Discussion in 'XBoX on Consoles' started by NoahLalli, Jan 22, 2019.

  1. NoahLalli
    NoahLalli Guest

    Xbox one X not working right


    I just got an xbox one x a few weeks ago. Forst few days its been working fine. Now most of the time when I turn it on im gettung a startup error menu. And now i canr even use certain apps, most games crash in the middle of a game. I just dont know what
    to do.

    :)
     
    NoahLalli, Jan 22, 2019
    #1
  2. ZombieJesterCOE Win User

    Xbox one X not working right

    Posting the error code will really help out everyone here. If you can update the thread if you are still having issues we can see if we can direct you in the right direction.
  3. ChiefJoboo Win User

    Xbox one X not working right

    The next time you get the startup error menu please go to Troubleshoot > Reset console keeping games and apps.

    Otherwise, please do this manually by going to Settings > System > Console Info & Updates > Reset console > "keep games and apps".

    This may fix things and you will have to redownload your profile after this, so make sure you know the login info.

    If you remember the error code please go here to follow what is recommended:
    https://support.xbox.com/xbox-one/console/startup-error-solution
  4. XBF Leslie D Win User

    Xbox one X not working right

    Hey Guys,

    Sorry to hear this is currently happening. If you're experiencing issues once you startup your console I suggest to try to clear the Xbox MAC address. This will restart the Xbox and in the process it will refresh the way you connect to your network and our
    servers.

    To clear the alternate MAC address(Network cache)on the Xbox One console follow these steps:

    • Go toSettings
    • Select Network > Network Settings
    • Select the Advanced Settings
    • Next choose the Alternate MAC Address
    • Select clear and restart

    If the issue is still persisting after clearing the MAC address, then I would suggest to go over the steps provided by
    ChiefJoboo of doing
    a Soft Factory Reset(while
    keeping games and apps).
    since
    the problem might be on the actual OS of the console.
    Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)



    Once the setup is complete it will ask if we want to keep settings or manual setup let's do
    manual setup.

    Give it a shot and let us know of any changes!
  5. Fhdjdjrnd Win User

    Xbox one X not working right


    [​IMG]
    I
    have the same issue but it doesnt come up with an error code
  6. Half Fish Half Win User

    Xbox one X not working right

    Can you possibly post the error code?

    That sort of behavior sounds very problematic. I would suggest trying a system power cycle (hold down fhe power button for ten seconds while the system is powered on and it will fully shut down the system) and then when you power back up see if there are
    any updates available in Options.

    If you continue to have issues I would get an exchange from the retailer that provided it or submit a request for warranty repair at Device service and repair

    Let us know how things progress!
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Xbox one X not working right

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