Xbox One X not showing Friends List (0 Friends online despite people being online)

Definitely an odd one, not sure.

What o will suggest though, is that you report a bug, and check if it's a known issue on the build you are using. Details of how to do this are below.

Immediately after you encounter a problem or unexpected behavior, you’ll want to launch Report a problem:

1. Hold down the Xbox button on the controller.
2. On the power menu, select Report a problem.

Report a problem opens within the Xbox Insider Hub.

Report a known problem
After launching the Report a problem feature, the Known problems screen displays, which shows you problems that other players have already reported.

To add info about the known problem:

1. Under Known issues, select the problem you're experiencing.
2. If you are able to show us the problem, select Include screenshot or Include video capture.
3. Select +1 I have this problem.

Report a new problem
If you’re experiencing a problem or unexpected behavior that no one else has reported, add a new problem. Your report will help our Team Xbox investigate the issue. Here’s how:

1. After launching Report a problem, select Add new problem.
2. On the Select category screen, select the most appropriate category for the problem.
3. On the Select sub-category screen, select the most appropriate sub-category for the problem. Note: If you’re not sure what category a problem should be in, just take your best guess. We’ll still receive and review your
   problem.
4. If you are able to show us the problem, select Include screenshot or Include video capture.
5. Provide a Title and Description. The best way to do this is to answer these questions:
   • What is the problem or unexpected behavior?
   • What steps did you take to encounter the problem?
   • What additional software, hardware, or accessories were you using when you encountered the problem? For example: media discs (Blu-rays, DVDs, Games), TV model (video issues), AV setup (audio issues), networking hardware (connection issues), headsets, arcade
     sticks, or peripherals.
   • Were there any specific error codes or messages you saw when you encountered the problem/behavior? If so, what was the specific error code or message?
     
     Note: To more easily input your text, use a USB keyboard, the Xbox One Chatpad or the Xbox
     app on your mobile device or Windows 10 PC. If you use Cortana, use voice-to-text by bringing up the keyboard for each text field, and then pressing the View button .
6. Select Done.

Thanks Sandy, I submitted a full bug report with video and screenshots. I also tried making the xbox my home xbox as i was game sharing on the other xbox in the house. I guess I’ll see what happens now.

for me its 0 friends online even though there are people online i check my friends list and no one is there i need explanations

My Xbox says I have 0 friends online, then after a while they start reappearing, but usually by the third friend online they go back to 0. Also, I can hear people in parties and I’ve reset completely. Please help!

I have had the same problem and they say it is fixed but it still says 0 friends, when my friend sent me a picture that shows a ton of people online.

i 0 friends on Minecraft I was help