Xbox One X not reading new game disc

RESIDENT EVIL d · Dec 22, 2019

My Xbox one X stopped reading my newer games like Resident evil 2, 7, sekiro, etc instead it leaves a small circle scratch in on my disc. I've tried the disc on a xbox one S and it works fine. I really dont wanna spend 250$ on repairs when I paid 550$
for this "premium" console.

:)

Papo Type R

It actually does. I got the Series X this holiday at $349, and the same disc is working perfectly. I have determined that the Xbox One X disc drive is trying to read Cross Gen discs differently than Xbox One discs. The disc drive on the Series X doesn’t have this issue. You might need a new disc or you might need to send your Series X for maintenance.

Rickieq

The Xbox series X will not read the MW2 disc, I have returned it and tried 3 separate copies of the MW2 disc, the console will play other games/discs and read dvds/blue rays as well. But will not read any MW2 disc I insert into the console. The disc will read on my Xbox one. I installed it there and network transferred all the data to the series X and upgraded all the data that was transferred but the console refuses to read the MW2 disc.

Obsessive Power

I take it Blu-Ray disc movies are working okay? Have you tried many of the ones you own? Games are detected?

Bear in mind that the Xbox One S, One X and the current Series X actually have two lasers, one for reading DVD discs (including Xbox 360 discs) and one for reading Blu-Ray discs, which also includes Xbox games as they are also on BD-Disc.

If the DVD laser is giving out, it won't read certain DVD discs, and this is likely the reason for the issues you are experiencing. This is also why Blu-Rays and Xbox One games are not effected. There is nothing wrong with your DVD's, it's the console's optical drive that is faulty.

Sodangidni

Hello, Andrew. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

First, it is important to point out that a physical game can't be converted to a digital one because the game license is attached to the disc itself.

Besides that, would I know, is an Xbox Series X or Xbox One the one that doesn't read the disc?
Additionally, the other console that read the disc, is an Xbox One, or a Series X?

Moreover, is this EA FC24 for both the Xbox One and Series X, or only for one of those consoles? You can check this by looking at the box.

Obsessive Power

Hi,

I would advise that you stop attempting to read game discs on your console and get it repaired. Either the drive is faulty and not picking up the disc correctly, or there is something near the laser diode which is touching the disc. Typically it's the
former.

Basically the discs in the One X are in direct contact with the laser diode, they're touching. If the disc comes into physical contact with the laser diode, it will leave a distinctive circle type scratch. The laser and the disc do not touch each other
in a working console. The One X uses the same type of UHD Blu-ray drive as the One S.

This isn't something unique to an Xbox console, it can be a common fault on all types of optical drives on DVD players, Blu-ray players, audio CD players and game consoles.

Xbox One X not reading new game disc