Xbox One X not Installing digital games or updates

EduardoSoftSkin · Mar 16, 2020

My Xbox One X Scorpio Edition is not installing any digital games or updates for any games. Disc installs work fine, as do app installs, which is the weirdest part about it. I have done all the usual things, checked network connection and tried different
networks etc but as I say the network connection has always been working fine as apps install fine. I have also reset the xbox but kept games and apps and then tried again to install digital games / updates for games and had the same issue so then tried a
full reset to factory settings and this again just left me with the same result of not being able to install any digital games or updates to games. I have spoken to a support worker through the online chat but everything else suggested such as try installing
on a different profile etc is just giving the same results. I am awaiting a response from a specialist it has been passed to but thought it wouldn't hurt to ask a question here too, any help would be greatly appreciated.

:)

ngocphi

Depends .

If it is a disk game and you are trying to transfer to an xbox one s digital or the xbox series s then no you are waisting your time

Those are digital only consoles and disks installs require the bluesy or dvd to validate the install

Digitally purchased game's can be transfered to save time yes

If it's to an xbox one x or regular xbox one s or xbox series x disk and digital will work with them

Obsessive Power

Hi,

The Xbox One can't read and run the data directly from BC 360 game discs. The games don't run from the discs like they would on a 360 console.

When Microsoft made these games BC, it took the original games, and without getting into all the technical details, reverse engineered and repackaged them as a digital downloads so that the Xbox One can play them. This is why as Smwutches as already stated,
there is an 'Update' when you insert a BC disc 360 game into your console. This isn't an update, it's actually the digital version of the game.

This is why your 360 game 'updates' are around the 8-16 GB sizes. Still comparatively small compared to the average Xbox One digital game download.

The BC system for 360 games on the Series X will have to work the same as there is no other way to do it.

However, the Series X is architecturally similar to the Xbox One, so Xbox One games will install and play on Series X just as they do an on an Xbox One console.

The Kleaner

This is an incorrect assumption. You can insert an xbox one disc and download updates that may improve visuals and frame rates on Xbox Series X/S but in order to play you still need the disc unless you own the digital version of it.

Xbox Series X will utilize the Xbox One X version of enhancements while Xbox series S will use the Xbox One S enhancements.

You will not get a free game by borrowing or renting a physical version of a game and installing it on Xbox Series X/S.

NeoDan123

How long has this issue been experienced? What games are you trying to download or update?

There was an outage for Xbox Live about a day ago that would have prevented you from accessing the service.

EduardoSoftSkin

I am aware of the issues yesterday with the Xbox services being down. The issue started before this, within the last two weeks and there hasn't been any changes in network etc since the issues began. In terms of games affected, it is any and every digital
game I try to install, no matter the size. As I say as well it isn't just games but updates to games for example I have installed Grid (2019) via the disc but cannot play it because an update is required but the update will not install, it just states "installation
stopped" as the status and further no error messsage is being given.

Xbox One X not Installing digital games or updates