Xbox One X - no signal on TV

Hi Oskayra,

I've used the same cable. On multiple devices that would accept other devices but the Xbox one x.

A Nintendo switch is connected successfully with a cable to the tv. I've switched it to the Xbox one x but the tv doesn't recognize a signal.

When you say 4K pass through, are you talking about a 4K source sending the TV signal to the Xbox and then to the TV? Or sending the Xbox1 X 4K signal to pass through a 4K receiver and then to the 4K TV?

Hello, if you tried all this possible solutions, i will recomend you to contact the warranty services:

https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Thank you for your advice! Unfortunately I have already tried to connect another monitor and everything was correctly connected. This is my third xbox console and maybe it's time to consider PS.

Hi,

From the troubleshooting steps you’ve tried, this unfortunately does indicate a hardware fault. To confirm this though, are you able to try another TV or monitor? Do you use a HDMI adapter/switch in your setup, or is everything directly connected?

Also be sure to connect the HDMI cable to the ‘out to TV’ port (not HDMI IN, and right next to the power supply input) on your Xbox console, and verify it’s properly connected.

Your TV likely has multiple HDMI inputs (most models have 2 or 3), so be sure to match the correct source/input to the one that you’re connected to.

This guide may help (specifically step 3):

Set up your Xbox One console | Xbox Support

Troubleshooting a blank TV screen or monitor while your Xbox is on | Xbox Support

Keep in mind that it can be expensive to have your console repaired in this situation, so it’s probably best to just purchase a new one and perhaps upgrade to a Series X|S. If you still want to request repair, then refer the steps to do so with all the out-of-warranty service costs for your country/region here:

Getting your Xbox device serviced | Xbox Support

Hope this helps.