Xbox One X - No Audio After Latest Update

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Nicholas, how are you today? Hope you're well.

So, let's try this:

If your console is a digital version, try this way:

1. Turn off your Xbox completely by holding the power button for 10 seconds.

2. Press and hold the Sync button.

3. Press the power button, and keep holding the Sync button.

4. Keep holding the Sync button, until the troubleshooting menu appears.

5. Select the option "restore this xbox" and choose keep my games and apps.

If your console is not a digital version (Has the disc reader)

1. Turn off your Xbox completely by holding the power button for 10 seconds.

2. Press and hold the Sync and Eject buttons.

3. Press the power button, and keep holding the Sync and Eject buttons together.

4. Keep holding the Sync and Eject buttons, until the troubleshooting menu appears.

5. Select the option "restore this xbox" and choose keep my games and apps.

My console has the disc reader. I just followed your instructions and I'm still getting no audio.

Alright Nich, in this case mate, since it was after the update that this had happened, try to offline update it:

https://support.xbox.com/en-US/help/hardware-ne...

In the link above go to the tab: "Download OSU1 System Offline Update File"

If your console is the Original Xbox One:

Important! For Build 6.2.9781.0, use the OSU3 Offline System Update file. For all other builds, use the OSU2 file.

Go to the tab: "Download offline update file from OSU2 or OSU3 system"

After the latest update (the April Update) all of the recorded clips have no audio. I have seen other clips Xbox's Upload app that have the same problem.

Plate forme Xbox one X avec la dernière mise jour

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[Translation - Platform Xbox one X with the latest update]