Xbox One X networking issues

note: I tried putting this in the Xbox Networking category, but my router wasn't on the list, so I couldn't submit it

I'm having some network issues with my Xbox One X. I've actually had these since launch day.

I have a wired connection, but also have wifi in my house.

Since launch, when I powered off with instant-on enabled, when it turns back on, it connects to wifi, not wired connection. Disconnecting from wifi, it just says there's no connection. It didn't see the wired connection at all - until I did a hard reboot, then
it would work fine.

I contacted support and they pointed me in this direction: Xbox One Network Ports | Xbox Live Network Ports

I did all that and it worked... until I got a new router (Netgear Nighthawk X6). I immediately ran into the same issue. I followed that guide, and it did not fix it. I still had to hard reboot to get it to connect to the wired connection.

Then, a few months later, it wouldn't connect to anything (wifi or wired) when waking up from instant-on. I had to do a hard reboot to get any sort of internet connection.

It's been this way for several months. I just disabled instant-on and do a hard reboot every time I turn on my console.

I still have my original Xbox One and it has never run into an issue like this.

I am a member of the preview program, but I have since opted out of beta updates on the X in hopes that only the released versions of the dashboard would fix my problem - it hasn't.

My original Xbox One still gets beta updates and has never run into any networking issues whatsoever.

I've also tried setting a static IP for my X through the X and through my router - this didn't change / fix anything.

Any advise would be appreciated. I'd like to use instant-on again some day.

:)

 

Why can’t I start my Xbox onex first time every time?

Hi there!

I am sorry to hear about the network connectivity issues you may be having with the Xbox One X. Please try the troubleshooting page

Xbox One Connection and Network Solution. What type of connection is the Xbox One X using? (Ethernet/Wireless) I would also recommend the

Xbox One Disconnect Solution page.

Let us know if it helped.

 

Xbox Sign in and account problems

hey there PitGamer89

Sorry to hear you are running into issues signing into your Xbox One X. I would recommend trying out some

Network Troubleshooting.

Let us know if this works

{{XBF Erick}}

 

Perform a hard reset EXACTLY Like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

 

I'll try unplugging it - maybe it'll work.