Xbox one x lock on low resolution mode, no 720p & 1080 accepted since two days

ArnaK BeStIaL · Oct 19, 2018

Please help me

my xbox one x dont want accept since 2 days 720p and 1080p resolution on my screen.

Its not the hdmi cable and tv faults cause i used it on a second xbox and its run perfectly.

So its my xbox one X fault and i already know that users meet same issue than me!

Anyone please know the solution?

i already try

reboot the xbox (also with eject button technique) and it seem i cant do anything else.

Lets me know what i am suppose to do... thanks you very much

:)

Internet Expert · Oct 19, 2018

1440x900 on Xbox One S

480p = 640x480

720p/i = 1280x720

900p = 1440x900

1080p/i = 1920x1080

900p TVs are a bit of an unusual bunch.

Your Xbox One will output at either 720p or 1080p, depending on your Xbox settings. It does not support output at 900p. The TV should upscale 720p (Xbox output) to 900p (TV resolution), or downscale from 1080p (Xbox output).

As 900p is a resolution with 16:10 aspect ratio, you will either see black bars or a stretched screen on your 900p TV, since 720/1080 resolutions are 16:9 (standard ratio for HDTV).

BusGod · Oct 19, 2018

Xbox One Black Screen issue or something else?

Do you have the console settings set to 720P instead of 1080? see link below:

support.xbox.com/.../tv-resolutions

denis97g · Oct 19, 2018

have you tried restoring to factory settings?

ChiefJoboo · Nov 3, 2018

In the display settings is the display output set to "auto" and not "hdmi" or "dvi"? That could cause some problems but the reset you did should reset that display setting.

I would suggest a factory reset keeping games and apps if you haven't already, and if that reset you spoke about was just for display settings.

I've had this happen once before where I couldn't change resolutions and this fixed it: Settings > System > Console Info & Updates > Reset console > "keep games and apps".

And if you can't get to that part of the settings do this if you haven't already:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds. Plug the power cord back in. Press and hold the BIND button (for connecting controllers) and the EJECT button (located on the front
of the console), and then press the Xbox power button on the console. Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means
this failed. Likewise, if you hear any “power-down” chirps, that also means this failed. You can release the BIND and EJECT buttons after the second power-up tone. When the console restarts, see if you see the factory reset screen and select to factory reset
keeping games and apps.

I would then refer you to this troubleshooting page for further help:
http://support.xbox.com/en-US/xbox-one/system/tv-or-monitor-screen-is-blank-while-connected

And if none of that works you may need a repair of your console.

ChiefJoboo

In the display settings is the display output set to "auto" and not "hdmi" or "dvi"? That could cause some problems but the reset you did should reset that display setting.

I would suggest a factory reset keeping games and apps if you haven't already, and if that reset you spoke about was just for display settings.

I've had this happen once before where I couldn't change resolutions and this fixed it: Settings > System > Console Info & Updates > Reset console > "keep games and apps".

And if you can't get to that part of the settings do this if you haven't already:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds. Plug the power cord back in. Press and hold the BIND button (for connecting controllers) and the EJECT button (located on the front
of the console), and then press the Xbox power button on the console. Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means
this failed. Likewise, if you hear any “power-down” chirps, that also means this failed. You can release the BIND and EJECT buttons after the second power-up tone. When the console restarts, see if you see the factory reset screen and select to factory reset
keeping games and apps.

I would then refer you to this troubleshooting page for further help:
http://support.xbox.com/en-US/xbox-one/system/tv-or-monitor-screen-is-blank-while-connected

And if none of that works you may need a repair of your console.

denis97g

have you tried restoring to factory settings?

LiPoViY

Hi, I know about the memory problem on the xbox one and I am ready to accept 720p resolution, but I will never accept the low quality of the water! There is too much water in the game, so water quality is more important than resolution ...

Wanorios

BTF4 on xbox includes kinect functionalities, which could be one of the reasons developers went with 720p instead of 900 or 1080.

Regardless ill take those options any day over this small increase in resolution

Internet Expert

480p = 640x480

720p/i = 1280x720

900p = 1440x900

1080p/i = 1920x1080

900p TVs are a bit of an unusual bunch.

Your Xbox One will output at either 720p or 1080p, depending on your Xbox settings. It does not support output at 900p. The TV should upscale 720p (Xbox output) to 900p (TV resolution), or downscale from 1080p (Xbox output).

As 900p is a resolution with 16:10 aspect ratio, you will either see black bars or a stretched screen on your 900p TV, since 720/1080 resolutions are 16:9 (standard ratio for HDTV).

Xbox one x lock on low resolution mode, no 720p & 1080 accepted since two days