Xbox One X Laggy UI and Crashing Apps

Discus and support Xbox One X Laggy UI and Crashing Apps in XBoX Games and Apps to solve the problem; Is it normal for the Xbox One X to have horrible UI lag and frequently crashing apps? I just had my Xbox One X delivered today but after signing in... Discussion in 'XBoX Games and Apps' started by AlexRossbach, Mar 18, 2020.

  1. AlexRossbach
    AlexRossbach Guest

    Xbox One X Laggy UI and Crashing Apps


    Is it normal for the Xbox One X to have horrible UI lag and frequently crashing apps?

    I just had my Xbox One X delivered today but after signing in and downloading a game the console is basically unusable. UI lag in the dashboard makes doing anything a chore and Netflix, Hulu and Star Wars all frequently crash or just fail to open.

    Coming from a PS4 I'm not super impressed with the experience so far.

    :)
     
    AlexRossbach, Mar 18, 2020
    #1
  2. AlexRossbach Win User

    Xbox One X Laggy UI and Crashing Apps

    Thanks for responding! I did a hard reset and that fixed my issues with the games and apps crashing. I was still experiencing slowdown in the Store and UI in general but the previous responder mentioned that the XBOX servers were having issues which might
    have caused those errors and issues.
  3. XBF Leo G Win User

    Xbox One X Laggy UI and Crashing Apps

    Hey Alex,

    Thanks for keeping us updated. We recommend performing
    a soft factory reset
    . This type of factory reset will keep all games and applications installed, but it will remove all the profiles from the console. Therefore, the email address and password for those accounts must be known before this step is taken.
    The factory reset will allow the console to apply the system update again. Usually, a slow user interface is attributed to an issue with the system's software. We look forward to hearing from you again Alex!
  4. AlexRossbach Win User

    Xbox One X Laggy UI and Crashing Apps

    Thanks for responding! A hard reset fixed the app and games crashing issue, I was still experiencing slowdown with the Store and UI in general but we'll see if that gets better tonight.
  5. DarkUnicycle Win User

    Xbox One X Laggy UI and Crashing Apps

    Hello AlexRossbach,

    Sorry that you're having issues at the current moment, but Xbox is currently having problem. Would you be able to share the error codes that you may be getting when the application crashes? Any message would be great that you see when the application closes.
    If the UI is having some lag, the link below will help you with basic connection issues.

    Thanks again for reaching out, look forward to helping get this issues resolved so we can get you back to gaming without any issues.

    UI Lag : https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-network-connection
  6. OklaGrizzlyBear Win User

    Xbox One X Laggy UI and Crashing Apps

    Hiya!!

    Apparently XBOX servers are having some issues right now with various areas. I'm sure that Microsoft is fully aware of the situation and are working on a resolution to correct the problem..

    Happy Gaming!!
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Xbox One X Laggy UI and Crashing Apps

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