Xbox One X Lag Spikes

Sash499 · Apr 15, 2019

Hi there,

I have an Xbox one X that has an intermittent issue with randomly getting connection problems thus booting me from xbox live. However it only lasts a few seconds and i'm back online but this is enough to boot me from a party and mid way through an online
game.

I'm using a 'TP-Link AV600 2 port passthrough' which has worked a dream on my OG Xbox One but not on the One X. Again I stress that this is intermittent so could go a few days with no issues and then the next day with not being able to play even a signle
full game. and the issue remains even when the console is connected to the Wi-Fi. (Everthing else connected to the Wifi is absoutlely fine and doesn't disconnect)

Please help!

Kind regards,

Sash

:)

CasualWolfGamer

Funny how I haven't had this issue on my xbox one x ever but when I go on my xbox series S then it just starts having the lag spike issues with my captures.

Sash499

Hi XBF Nestor S,

Thanks for your reply,

I have just port forwarded my xbox one whcih has added an additional 5 ports.

I have also cleared the Network Card Cache so hopefully this will help somewhat.

Unfortunately as this is an intermittent issue I won't be able to confirm if it's worked or not until it rops up again.

Kind regards,

Sash

Sash499

Hi Chrono,

Thank you for taking the time to reply!

The Xbox One X is indeed the only Xbox in the house.

Unfortunately I was unable to screenshot my Network status as I don't think you are able to whilst in the menu overlay. I was however able to take a photo of the settings. I hope this helps somewhat?

Kind regards,

Sash

Chrono32123

Hi Sash,

I have multiple Xbox ones on my home network and have had similar issues. Have you verified that the X is the only Xbox on your network when you see the issues come up?

For my network I've implemented some UPnP settings that allow multiple consoles to be online without stepping on each other.

Could you Send me a screenshot of your network status on the One X??

XBF Amber M

Hey Sash499,

Thanks for updating us with your reply! Glad to hear that port forwarding has significantly decreased your issue with lag and that everything related to that has been sorted out. The new issue that you're having with the Xbox One X randomly shutting down
is definitely a bummer though, and am glad you've done some really smart troubleshooting so far.

Since you've already tried power cycling the console and that temporary fix hasn't given way to a more stable fix, given the console a good dusting and more room to "breathe", as well as plugging it into a main socket directly, you've gone through many of
the recommendations that we would normally provide in our support article concerning the

Xbox One console not turning on.

In addition to that article, I would recommend you try the solutions available in this other article,

Troubleshoot Xbox One unexpectedly turning off, since it does have some extra information concerning random shut downs. You may also wish to see if a different socket would show a different results as well (I've been victim to a bad socket in the past myself.)
or trying out a wired connection if possible, which would also help you out significantly with any residual lag issues.

Give these other solutions a try and let us know how it goes.

Hope this helps a bit more.

Xbox One X Lag Spikes