XBox One X keeps turning off

Talkingset6045 · Apr 1, 2019

My Xbox began by showing error codes, not loading and freezing. Now it will not power on or hold power.

:)

GTRSJKL1052517

Hello my xbox one x keeps turning off after ten mins I just got it

Atherza

Hey there, is the console well ventilated, and have you tried another power outlet?

XBF Brad A

Hello Fellow gamer,

Thanks for coming to us with the issue with the console. We recommend to first unplug the console completely from the wall and let it sit for two minutes. When you plug it back in try and see if it will turn on. Also, when you turn it on does the white light
come on completely and just a black screen? Or does the power button not come on at all?

Thanks,

Brad

XBF Steven R

Hey there Talkingset!

Sorry to hear that you're dealing with this inconvenience trying to game on your Xbox One X.

If you haven't yet, I would suggest trying the steps outlined in our
Troubleshoot Xbox One unexpectedly turning off article on our site.

Give those steps a shot and let us know if that helped.

Thanks!

Talkingset6045

No it does not turn the screen black but one time I was playing fortnite and then suddenly my screen turned black and I had to turn of my xbox. P.S. I liked your joke!

XBox One X keeps turning off