Xbox One X keeps shutting down a few seconds after startup

Discus and support Xbox One X keeps shutting down a few seconds after startup in XBoX on Consoles to solve the problem; I haven't used my Xbox One X for a few weeks for I tried to go back on it today and it keeps turning on and then a few seconds later just shutting... Discussion in 'XBoX on Consoles' started by David JG Booth, Sep 25, 2018.

  1. David JG Booth
    David JG Booth Guest

    Xbox One X keeps shutting down a few seconds after startup


    I haven't used my Xbox One X for a few weeks for I tried to go back on it today and it keeps turning on and then a few seconds later just shutting down? Has anyone else had this happen?

    :)
     
    David JG Booth, Sep 25, 2018
    #1
  2. Speed Demon996
    Speed Demon996 Guest
    Unable to hard-reset from power button

    Hi,

    I've owned the X-One for over a year now.

    Tried to hard-reset the console from the power button to keep things fresh - it keeps beeping as long as I hold down the power button and shuts off normally instead of shutting off with a click after a few seconds.

    Has the power button malfunctioned preventing me from doing a hard-reset? Or is the console trying to tell me something is wrong?
     
    Speed Demon996, Sep 25, 2018
    #2
  3. Oliver L from DE
    Oliver L from DE Guest
    Xbox one x scorpio edition dead after 20 mins of play

    Does your X also remain powered on (Xbox logo lighting) only for a few seconds? It beeps on start and then when shutting down, after very few seconds.
     
    Oliver L from DE, Sep 25, 2018
    #3
  4. XBF Felixx P
    XBF Felixx P Guest

    Xbox One X keeps shutting down a few seconds after startup

    Hey
    David JG Booth    ,

    Felix from Xbox forums support here.

    Since you haven't used your xbox in a while.. it might need a good refreshing.

    How to restart or power cycle your Xbox One console

    I would first try unplugging it from the power supply / power cord in the back of the Xbox for at least 5 mins.

    After 5 mins.. plug it back in and power it back on. Let me know if the problem continues.

    If it does continue... you might want to reset your console.

    How to reset your console to factory defaults on Xbox One

    Let me know if that helped!

    Felix

    xbox forums support
     
    XBF Felixx P, Sep 25, 2018
    #4
  5. David JG Booth
    David JG Booth Guest
    The issue is still happening. If I sent the console off for repair will the device be wiped? I'm reluctant to reset it because I don't want to have to redownload everything I have.
     
    David JG Booth, Sep 25, 2018
    #5
  6. XBF Lance J
    XBF Lance J Guest
    Hey David,

    Consoles that are sent in for servicing are factory reset so you will have to re-install your games/apps.
     
    XBF Lance J, Nov 3, 2018
    #6
  7. David JG Booth Win User

    Xbox One X keeps shutting down a few seconds after startup

    The issue is still happening. If I sent the console off for repair will the device be wiped? I'm reluctant to reset it because I don't want to have to redownload everything I have.
  8. XBF Lance J Win User

    Xbox One X keeps shutting down a few seconds after startup

    Hey David,

    Consoles that are sent in for servicing are factory reset so you will have to re-install your games/apps.
  9. XBF Felixx P Win User

    Xbox One X keeps shutting down a few seconds after startup

    Hey
    David JG Booth    ,

    Felix from Xbox forums support here.

    Since you haven't used your xbox in a while.. it might need a good refreshing.

    How to restart or power cycle your Xbox One console

    I would first try unplugging it from the power supply / power cord in the back of the Xbox for at least 5 mins.

    After 5 mins.. plug it back in and power it back on. Let me know if the problem continues.

    If it does continue... you might want to reset your console.

    How to reset your console to factory defaults on Xbox One

    Let me know if that helped!

    Felix

    xbox forums support
  10. WPAK Win User

    Xbox shuts down after a few seconds

    Hi there,

    please try the steps mentioned on this support page in regards to not powering on:

    https://beta.support.xbox.com/help/hardware-network/console/console-wont-power-on

    also check this link, since it also shuts down unexpectedly:
    https://beta.support.xbox.com/help/hardware-network/console/console-turns-off-unexpectedly    To see if you can fix the issue, if that doesn't fix the issue then I'm afraid the only options left will be having it repaired, steps are mentioned on the support
    pages.

    Let us know the results
  11. XBA_Hype Win User

    OneX keeps shutting down, it is not getting hot, shuts down after a few seconds.

    are you connected to the main wall outlet or via an extension? if via extension it may be that you are not getting the full amount of power required.
Thema:

Xbox One X keeps shutting down a few seconds after startup

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