Xbox one x keeps randomly getting hot then shutting off

Discus and support Xbox one x keeps randomly getting hot then shutting off in XBoX on Consoles to solve the problem; So my xbox one x will come on then ill be in a game for a few minutes then all of the sudden it gets really hot and just shuts off. I have it out in... Discussion in 'XBoX on Consoles' started by Dubbs��, Mar 29, 2020.

  1. Dubbs��
    Dubbs�� Guest

    Xbox one x keeps randomly getting hot then shutting off


    So my xbox one x will come on then ill be in a game for a few minutes then all of the sudden it gets really hot and just shuts off. I have it out in the open with ample air supply so there is no reason it should get hot. I’m not sure what I should do.

    :)
     
    Dubbs��, Mar 29, 2020
    #1
  2. ThisGameIsSucky Win User

    Xbox one x keeps randomly getting hot then shutting off

    If your console is positioned properly and is still over heating, since you have a One X, I would be willing to bet the issue would be internal more so than external. There could be an issue with your internal power supply or the fan in your console. Its
    normal for the console to get warm, hot even, but with it repeatedly shutting off no matter how you position it... that is worrying. I would consider getting your console looked at or serviced officially.

    I'll throw this to you, just so you can get a quick look at it: https://beta.support.xbox.com/help/hardware-network/console/position-ventilate-console

    You'd ideally want to look at this: https://beta.support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced
  3. wolfheart517 Win User

    Xbox one x keeps randomly getting hot then shutting off

    make the warranty valid, if you don't have it send it to the service to identify the problem and the cost
  4. AquarrzSudnnym Win User

    Xbox one x keeps randomly getting hot then shutting off

    Check the ventilation holes on the sides of the console for dust accumulation and clean them. I vacuum clean mine about once a month.

    Sudden dramatic shut down or prolonged fan noise is an indication of overheating and the console safety feature will kick in to prevent damage.

    The ventilation holes need to be clear to allow airflow.

    Dust is easy to see against a black console, a little difficult against a white console.
  5. ArminatorX Win User

    Xbox One Keeps Shutting Off (Not Hot)

    I purchased a refurbished Xbox One from Gamestop a couple weeks ago.....
    In that case Gamestop is responsible for the function of the console.

    If the console is not working as expected, take the console to Gamestop and show them that the console turns off.

    Have them repair or replace the console.
  6. Njal the Blue Win User

    Xbox One Keeps Shutting Off (Not Hot)

    Which Xbox One is it? Also what warranty do you have on it. Maybe you should take it back to Gamestop for replacement.
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Xbox one x keeps randomly getting hot then shutting off

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