XBOX One X keeps freezing up. Have reset completly three times now.

Gillaul · Jul 2, 2018

Has anyone got a fix for this issue. My XBOX One X keeps freezing up. It seems to have started when I was updating Battlefield 1 last weekend. I had to reset the console fully three times before I was able to startup the console again to install Battlefield.
I had tried each time to install the game and it froze during the updates and the console was totally unresponsive to the controller. I had to do a full reset each time using the button on the front of the console.

I then reloaded just Battlefield 1, including updates. Played the game a bit maybe an hour or two. Now two days later trying to load Fallout 4 and at 8 percent the console has frozen. This is what it was doing between each of the three resets I did previously.

Is there something wrong with the console? As it is frozen now as type and I am really annoyed as I will have to reset and download everything again for a fourth time.

If I can reset it!

:)

hammercol · Jul 2, 2018

Xbox 1 x issue

Xbox one x keeps crashing and just reset for the tenth time and now won’t update !!! And can’t get to speak to anyone ! Really getting frustrated now and am gonna go buy a PS4 soon

Tmanw17 · Jul 2, 2018

Problems Signing In?

My Xbox just went to sh/t too first cod Aw froze then had strict Nat now just won't let me sign in and console keeps freezing hard reset like 5 times

WPAK · Jul 2, 2018

Hi there,

if you have tried the full factory reset and that doesn't change anything then the console might need service/repair. It's best to contact Xbox Support to see if they have any additional steps to try and if not they will be able to assist you in setting
up a repair request too.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
http://support.xbox.com/contact-us

Gillaul · Nov 3, 2018

Hi there,

if you have tried the full factory reset and that doesn't change anything then the console might need service/repair. It's best to contact Xbox Support to see if they have any additional steps to try and if not they will be able to assist you in setting
up a repair request too.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
http://support.xbox.com/contact-us
Click to expand...

Thanks for the advice. I will try support directly as I have done the full reset on three occasions now. Much appreciated. Cheers.

WPAK

Hi there,

if you have tried the full factory reset and that doesn't change anything then the console might need service/repair. It's best to contact Xbox Support to see if they have any additional steps to try and if not they will be able to assist you in setting
up a repair request too.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
http://support.xbox.com/contact-us

Gillaul

Hi there,

if you have tried the full factory reset and that doesn't change anything then the console might need service/repair. It's best to contact Xbox Support to see if they have any additional steps to try and if not they will be able to assist you in setting
up a repair request too.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
http://support.xbox.com/contact-us

Thanks for the advice. I will try support directly as I have done the full reset on three occasions now. Much appreciated. Cheers.

Link 2 Shadows

This keeps happening to me also. I have had my Xbox one for maybe about three months now and this problem has just started, although it's almost destroyed the fun times I have with my friends every time I play. If I need to invite someone to a game or party,
my entire Xbox freezes. Then I have to do a hard reset, start up my game (which probably hasn't saved my progress) and then later I may have to invite someone again and then my Xbox freezes all over again. Microsoft needs to fix this fast!

DanielSchnell2

The game is actually freezing and crashing hard, and that since the last patch.....it really annoys me, NO

it's pissing me really off.

I can't play normal on a Xbox Series X without a crash or a freezing Game. Playing with Xbox Series X controller, 4K HDR 60FPS , cross play enabled (without crossplay the Xbox found no Matches )

The Game crashes 10 min into play, either when in a match or in menu.

I have conducted following troubleshooting steps: Reset the game, reinstalled the game, reset the console completly, reset the console, removed everything and nstalled BF2042 again....

https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-BF2042-Crash-Persists/td-p/11024163/page/10

MythiX Storm

each time it's freeze, I press the xbox button on my controller and my controller vibrate, I wait 1 minute and then the screen goes black and the xbox completly freeze.

XBOX One X keeps freezing up. Have reset completly three times now.