Xbox one x keeps disconnecting from network and live servers

Boa tarde a todos!

gamertag XBOX LIVE -

Sou do Brasil e estou percorrendo pelo mesmo problema.

o console liga normal e entra ao vivo normalmente

e apos alguns minutos ele é desconectado da xbox live.

Meu NAT é moderado e sempre foi moderado e sempre joguei online normalmente.

este problema de FICAR DESCONECTANDO do XBOX LIVE FOI depois de 2 ATUALIZAÇOES seguidas pelo programa HUB DO XBOX INSIDER.

ESTOU TENDO ESTE PROBLEMA AGORA ALGUÉM SABE ALGO SOBRE O ASSUNTO

[Edit - Translation] -
Good afternoon everyone!

gamertag XBOX LIVE -

I'm from Brazil and I'm going through the same problem.

console normally connects and enters live normally

and after a few minutes he is disconnected from xbox live.

My NAT is moderate and has always been moderate and I've always played online normally.

this problem of STAYING OUT OF XBOX LIVE WAS AFTER 2 UPDATES followed by the XBOX INSIDER HUB program.

I'M HAVING THIS PROBLEM NOW SOMEBODY KNOWS SOMETHING ABOUT THE SUBJECT

:)

 

Xbox one x keeps disconnecting from network and live servers

Xbox one x keeps disconnecting from live and network whether its wired or wireless playing pretty much any game title, would love to know how to fix this

 

Xbox one x keeps disconnecting from network and live servers

Exactly. I've also been having an issue with my One X randomly disconnecting. It's happened several times over the past week; fortunately not while in the middle of an online gaming session yet. Come to think of it,
I don't believe it happened to me until the latest console update. The past two nights it occurred while I was simply browsing the Microsoft Store, and each time I have to hard reset the console to get it to connect again. I have been a loyal consumer of the
Xbox platform since the original console and purchased the One X a few weeks ago. Yes, I've hard reset the console and power cycled each time and even reset my modem but the problem persists. I've searched and found that so many others are having similar issues
and it seems to only be on the One X. Some are saying switching to a wired connection helped, but the majority are saying they still get issues through an Ethernet connection so I really don't want to have to spend the extra money to get an extra, longer Ethernet
cable to only be faced with this issue there as well. I've also seen so many posts stating that people have returned their One X for a new one and still have the exact same issue, so why go through the trouble of getting a replacement when I will most likely
be faced with the same issue on another One X? Again, I will say that this is unacceptable for a console that so many people have spent $500 on. I, as many others have stated, know it's definitely not an issue with my WiFi or ISP or even Xbox Live status but
with the One X itself in some way (whether it be through it's wireless hardware or software). The people dealing with this (I can speak for myself, but I'm sure many others will agree) are loyal customers who want to be able to enjoy the platform they chose
to game on. Please, Microsoft, address this issue without giving the same generic feedback. There are so many who are looking for a solution to this problem.

 

Hello BR,

Thank you for bringing this to our attention. Here is a link to help you troubleshoot this issue :

"My Xbox One is getting randomly disconnected from Xbox Live"

You can also report this problem using the Xbox Insider Hub app so we can investigate it further:

1. On your console, install the
Xbox
Insider Hubapp (if you don’t already have it).



2. Hold down the
Xboxbutton on the controller.



3. On the power menu, select
Report a problem.



Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and
if you were using any specific games, software, hardware, or accessories when you encountered the problem.

Hope
this helps!

 

OBRIGADO PELA SUA RESPOSTA E PELA SUA AJUDA!

FIZ A LEITURA DA SUA RESPOSTA E ACOMPANHEI O LINK QUE VOCE ANEXOU JUNTO REFERENTE A CONEXOES NO XBOX.

TUDO FOI FEITO AQUI EM MEU CONSOLE E NADA RESOLVEU ATE O MOMENTO

ESTOU NA EXPECTATIVA DE UMA NOVA ATUALIZAÇÃO PELO HUB XBOX INSIDER

_______________________________________________

[Translation -

Thank you for your reply and for your help!

I have read your reply and followed the LINK you attached with connection to XBOX connections.

Everything was done here on my CONSOLE and nothing resolved until the moment

I'm expecting a new update from the XBOX INSIDER HUB]

 

Hello BR GUINHO,

Thank you for keeping us updated. It is possible the Xbox Insider program is affecting the console negatively. This is due to the fact that the operating system of Xbox Insider consoles is an alpha version. It is great that the issue was reported through
the Xbox Insider HUB. There is an
Xbox Insider subreddit where our Xbox Insider users can view and discuss common issues that are occurring on the most recent update. We recommend utilizing this tool as well to report the issue to our Xbox Insider team. Be sure to let us know the results!

 

AMIGO BOA TARDE!

O PROBLEMA AINDA NÃO FOI SOLUCIONADO E AINDA ESTA ATIVO,

FAZENDO OUTRA OBSERVAÇÃO SOBRE O MEU PROVEDOR DE INTERNET.

O MESMO ESTA COM TODOS OS DADOS ATUALIZADOS E MINHA "NAT" ESTA ABERTA.

TESTEI EM OUTRO CONSOLE CONCORRENTE MICROSOFT E O MESMO INFORMA QUE A NAT ESTA ABERTA E JA NO CONSOLE XBOX ONE FAT O SISTEMA FALA QUE A NAT ESTA MODERADA OU RESTRITA.

RESUMINDO :

O PROBLEMA AINDA PERSISTE.

_________________________________________________

[Translation-

Good afternoon friend!

The problem has not yet been solved and is still active, making another remark about my INTERNET provider.

The same with all updated data and my "NAT " is open.

Tested on another MICROSOFT concurrent console and the same informs that NAT is open and JA on XBOX ONE FAT console The system says that NAT is moderate or restricted.

Summarizing:

The problem still persists.]

 

Hi there,



Thanks for reaching out! I'm sorry to hear about the issue with the NAT type connection on the Xbox console.

I recommend to
create a static IP for the console,
and port forwarding on the network
configuration settings for a better connection.

Hope this helps. Let us know.