Xbox One X Internet Download Speed High but Game Updates/Downloads Slow

Kittlyn · Nov 6, 2021

My Xbox One X is about 2 years old.

I gave a 1 gigabit internet plan speed unlimited data and my Xbox is connected to my modem/router via cat5e ethernet cord.

When I test my internet speed via "Network Settings" and "Test network speed & statistics" I get between a 500-800 mbps/download, 40mbps/upload, 0% packet loss, 66ms latency.

However, whenever I try to download or update a game it always downloads between 500kbps-15mbps speeds per the Download Queue being installed onto the internal hard drive.

How can I fix this? It is extremely inconveniencing. It takes hours to download anything.

I have 2tb storage on my Xbox, 1tb internet 1tb external. Both are about 50% storage capacity.

I have tried all of the steps on the Xbox Support Troubleshooting pages that I've found and called Microsoft Support many times and don't receive any help as they walk me through the same support pages I have already tried many times.

Things I've already tried:

-Ethernet connection with manual IP and DMZ/Port Forwarding

-Ethernet connection with automatic IP and DMZ/Port Forwarding

-Both Manual + Automatic DNS settings

-Power cycling my Xbox

-Resetting the Cache on my Xbox

-Exiting app open apps/games/Xbox live parties while downloading

:)

Twizted Team

Can you provide your download and upload speed from your ISP? I do not understand ".026."

DSL Internet isn't the best so you shouldn't have high expectations. Though there is a new update currently in Preview that will speed up/prioritize download speeds.

Useful troubleshooting for this situation:

http://support.xbox.com/en-CA/xbox-one/networking/slow-performance-solution

http://support.xbox.com/en-CA/xbox-one/networking/troubleshoot-slow-game-or-app-downloads-on-xbox-on...

Coryjb

When you install games from disc, the Xbox will download the updates for the game as well. you could be experiencing slow internet speeds a good place to check and trouble shooting can be found here:

support.xbox.com/.../troubleshoot-slow-game-or-app-downloads-on-xbox-one . I have a strong internet connection games will download faster then when I install a game at my brothers house who is using a Verizon data card for internet, so download speeds still
mater when it comes to updating the game while it installing.

Buying Ps5

My xbox one s shows 26 mbps my AX3000 is showing perfect signal in xbox network interface. Testing it through 5 different Testing sites it's over 400 mbps. All I hear are excuses. Playstation 5 apparently doesn't restrict my internet speed. Maybe the xbox x allows you to receive close to your internet speed. If that's true xbox has fixed an issue they denied they ever had.

taidara

Sometimes due to a lot of people playing and downloading speeds go down! Also have you tried port forwarding?

Port forwarding has absolutely nothing to do with throughput issues.

Christopher Revoredo

Sometimes due to a lot of people playing and downloading speeds go down! Also have you tried port forwarding?

Xbox One X Internet Download Speed High but Game Updates/Downloads Slow