Xbox One X Installation stopped

Is it actually cancelling the installation or does it just say "installation stopped"? I ask as sometimes Xbox One consoles have issues with some discs....I spent a week installing Forza Horizon 2 from disc on my One X as the install kept stopping after a couple of minutes and I would have to manually resume it

Hello StubbornRogue,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you require support or would like to start a discussion, don't hesitate to create a new thread. We look forward to hearing more from you
soon!

Thanks again

They're all GamePass games. His games are prolly digital

Hello Tyler,

Thank you for posting here on the Xbox forums. We understand that your console is having issues downloading/installing games. Are these titles all digital downloads or are some of them disc games? What exactly happens when you try to install a game? Does
it stop at a certain percentage, does it start downloading at all? Do you get any error codes or messages that we can go by?

Aside from that, have you attempted to download games while your console is connected to a different network? Another home network would be best for troubleshooting but a hotspot could work if its all you have.

Hello there @Soy Farcandel, I hope everything is going well!



Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the installation issue; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through
the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
installing this time.

In case the issue still persists after the previous steps have been performed here is the official link to all the troubleshooting steps that can help sort this out for you.



The link: https://support.xbox.com/en-US/help...game-or-app-installation-problems-on-xbox-one

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

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