Xbox One X in preview build 1805 not recognizing games or allowing reformat of external HDD

What are you using the external HDD for (Games & Apps or External Captures)? Are you in the Dashboard Preview program?

If External Captures and yes to Dashboard Preview then please use the report feature of the Xbox Insider app to let them know about your issue. My console is in Preview Alpha and I noticed that the last update seems to have affected how it sees my External
Capture HDD.

If your console isn't in Dashboard Preview then try connecting your HDD to a computer to see if it's recognized there. It may be a coincidence however unfortunately HDD'S do die eventually.

yes you are right - I just tried that by myself - I formatted my external hdd for xbox one and than connected it to a Windows pc - it is recognized but there is no "auto-popup" to reformat the disk so you have to go to control panel -> adminstrative tools
-> computer management and reformat it manually - but be aware - pick the right disk to prevent loosing data from other connected disks - if you are not sure disconnect you external hdd - it should vanish in the disk management view and reconnect then select
correct disk

Greetings

Hi Everyone,

Sorry for the later reply, I did not realize that there were responses actually being posted on this thread. An update on my issue personally; I realized the Xbox One reformatted my external hard drive on it's own without any noticeable prompts. What this
did was format the drive to be compatible with games rather than movies or music. After being reformatted I could not get other devices to even recognize its existence such as my laptop or desktop computers. After doing a bit of research I was able to re-partition
and reformat the hard drive back to it's original form and reload my movies / music. This process was a lot more complicated than the usual simple reformat. After I plugged it back into the Xbox One I actually got the prompt to reformat this time around and
declined. Media player from that point on actually recognized the data on my external and everything worked properly.

Make sure Xbox One did not reformat your external to recognize games only. Note I am also using a Seagate 1TB external hard drive.

Hi,

It could be that the update corrupted the files on your hdd. If you tried all this steps without success I would
suggest that you reformat your hdd on your laptop and try afterwards if your Xbox recognize it then.

I got the 0x80820005 error with the Seagate Expansion 4TB as well. I have rebooted my Xbox One multiple times. I have unplugged and replugged the USB 3.0 cable into one USB port, and then the other.

Originally, I was receiving that error code with the accompanying message. Now there is no response from the Xbox One at all. The light comes on and I hear the disc spinning in my external HDD. When I tried plugging it into my laptop instead, my laptop initially
recognized it and now doesn't. Is it possible that the Xbox One is reformatting the external HDD without telling me?