Xbox one x HDR washing out picture possible solution

Hi,

I have a LG OLED65B7V (2017 model) and this is driving me nutz : 4K HDR is enabled and all the indicators are green from xbox video settings.

- On Netflix TV app the HDR is working perfectly : HDR videos do have real blacks, they are not washed out at all (tested on marvel defenders)

- On Xbox One S Netflix app : the same video is washed out in HDR (non HDR videos are fine AFAIK). It can be easily seen on intermediate black pictures which are gray

- But most of all (because I can handle using netflix TV app) the bluray 4K are washed out and I have no solution to this except to reduce the brightness from TV settings. Regular blurays are fine. Tested with Wonder woman 4K bluray

This is weird because it seemed to me that HDR was working fine at first on xbox one s. I tried a factory reset with no luck.

I also tried to connect the TV directly to the Xbox instead of the receiver, tried PC RGB instead of limited range...

I am out of ideas...

Every time HDR kicks in on my console on forza, UHD blurays or Netflix the image becomes dull, dark and washed out.

The tv plays HDR perfectly fine using the tv's built In Netflix app. I've tried all picture modes on the tv I.e vivid, game, odd etc and All do the same with hdr content from the console. I note that the last firmware update states part of it was to fix
washed out images using HDR on certain tv's. Could it be my one has slipped through the net?

Take a look at this :

"Xbox One X als UHD Blu-ray Player: SDR besser als HDR?"
in youtube

I have the exact same problem with HDR.

Moreover, in games, I see no differences with the HDR feature activated or deactivated

Thats strange because I have exactly same TV and difference With or without HDR is huge and colours are not washed out in games

Take a look at this :

"Xbox One X als UHD Blu-ray Player: SDR besser als HDR?"
in youtube

I have the exact same problem with HDR.

Moreover, in games, I see no differences with the HDR feature activated or deactivated

Thats strange because I have exactly same TV and difference With or without HDR is huge and colours are not washed out in games

Games are fine. It is HDR Video content from Netlfix, Amazon, and Bluray Player that is having the issue.

Same problem here... With my Sony Bravia x90e (KD-55XE9005).

All is checked with a green mark in the video settings of the console (4k, HDR, etc.).

The correct HDMI input is used on the TV and the enhanced feature is activated (to allow 4k and HDR)

My TV activate de HDR logo during HDR content... But for some reason all HDR contents look washed out.

It is like the console send a picture for HDR that is not processed correctly by the tv ...

The black levels and colors are far better with the HDR option deactivated in console.

I have no HDR problems with internal apps of the tv or with the PS4.

Take a look at this :

"Xbox One X als UHD Blu-ray Player: SDR besser als HDR?"

in youtube

I have the exact same problem with HDR as in the video

Moreover, in games, I see no differences with the HDR feature activated or deactivated (tested with CoD WWII and Assassin's Creed O). You should uncheck HDR (in console) and see if there is a real difference ingame...