Xbox One X + HDR = Dim screen

Discus and support Xbox One X + HDR = Dim screen in XBoX on Consoles to solve the problem; Hi. After releasing patch for Forza Horizon 3 which bring 4K HDR for One X, I got problem with dim picture. First I thought that there is some bug... Discussion in 'XBoX on Consoles' started by KoIgor, Feb 9, 2018.

  1. KoIgor
    KoIgor Guest

    Xbox One X + HDR = Dim screen


    Hi.

    After releasing patch for Forza Horizon 3 which bring 4K HDR for One X, I got problem with dim picture. First I thought that there is some bug with new patch. But after some research I found that problem is not in Forza Horizon 3. I got dim picture in FIFA
    18 and World of Tanks too. Also when I'm in game and HDR mode is activated, then left menu which appears on Xbox button, is also dim. Game can control brightness of itself, but there is no way it can controll brightness of Xbox UI. This bug appears only when
    TV is set to Game mode. Standard or othe modes are bright. So I thought that my TV (LG SJ930V, aka LG SJ8500) has wrong/buggy firmware. But same dim picture in HDR were reported from owners of Sony, Samsung and other TVs. Game mode is only mode which provides
    best input lag, so there is no way to switch to Standard.

    So it looks like bug in Xbox One X system. This bug appears only when HDR game is running and only when TV is in Game mode. Please check it and fix.

    :)
     
    KoIgor, Feb 9, 2018
    #1
  2. Davidson-EA3DD772-4E5B-41E1-B323-7C02EDF99FA5
    Davidson-EA3DD772-4E5B-41E1-B323-7C02EDF99FA5 Guest
    Xbox One X dimming for some games and apps

    Found out HDR was the issue. If I turn off the HDR everything works fine. Anyone know why all of a sudden HDR would cause my XBox to dim?
     
    Davidson-EA3DD772-4E5B-41E1-B323-7C02EDF99FA5, Feb 9, 2018
    #2
  3. Death Pr0fess0r
    Death Pr0fess0r Guest
    Xbox One S HDR Bug

    I am having a similar issue on my Xbox One S connected directly to my Samsung JS8500 tv. When I open the netflix app the screen becomes very dim and the screen doesn't return to normal until the app is quit. HDR content looks great using the Netflix app
    on my TV by the way, not dim at all.
     
    Death Pr0fess0r, Feb 9, 2018
    #3
  4. Mister Cazador
    Mister Cazador Guest

    Xbox One X + HDR = Dim screen

    Hi there Kolgor. If this is something you're still experiencing, we recommend checking first to ensure your TV has applied the latest firmware update available to it.

    Additionally, please run through the steps we have for
    troubleshooting 4K and HDR on your Xbox One X console     to see if they can help out.

    To clarify, altering your TV's display settings while in Game Mode and HDR is enabled did not help you achieve a picture to your liking while your Xbox One X console is powered on?
     
    Mister Cazador, Mar 8, 2018
    #4
  5. XBF Jeremy Z
    XBF Jeremy Z Guest
    Hey there Xbox Fans!

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
    you!

    Thank you!
     
    XBF Jeremy Z, Nov 1, 2018
    #5
  6. GoodLieYoung Win User

    Xbox One X HDR dimming problem!

    Hello,

    My xbox one x has an issue with loading games in HDR. When a game or netflix starts up. My screen dims dark. Like it fade away. All colours are dark and not bright.

    I have a 4K/HDR tv with a 10 bit panel. And it doenst work.

    I tried everything. Switching settings from my tv and xbox, hard reset, different HDMI 2.0 port and cabel. Only HDR in 8 bit mode doenst go dark. But I know my TV has an working 10 bit panel that works with other content beside my xbox one x.
    Same here. It looks as if you have screen dim on as a power saving feature. The problem with this bug is that dims the screen as soon as you start and play an hdr game or app.
  7. XBF Jeremy Z Win User

    Xbox One X + HDR = Dim screen

    Hey there Qauntum Paradox!

    I moved your post into a new thread so that we could tailor our support specifically to you!
  8. XBF Jeremy Z Win User

    Xbox One X + HDR = Dim screen

    Hey there Xbox Fans!

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
    you!

    Thank you!
  9. Mister Cazador Win User

    Xbox One X + HDR = Dim screen

    Hi there Kolgor. If this is something you're still experiencing, we recommend checking first to ensure your TV has applied the latest firmware update available to it.

    Additionally, please run through the steps we have for
    troubleshooting 4K and HDR on your Xbox One X console     to see if they can help out.

    To clarify, altering your TV's display settings while in Game Mode and HDR is enabled did not help you achieve a picture to your liking while your Xbox One X console is powered on?
  10. Death Pr0fess0r Win User

    Xbox One S HDR Bug

    I am having a similar issue on my Xbox One S connected directly to my Samsung JS8500 tv. When I open the netflix app the screen becomes very dim and the screen doesn't return to normal until the app is quit. HDR content looks great using the Netflix app
    on my TV by the way, not dim at all.
Thema:

Xbox One X + HDR = Dim screen

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