Xbox One X HDMI Out Port

Lil Ruffs · Aug 29, 2018

I was recently playing when I noticed black lines appearing across my screen. After a while, the screen would go black for a second, and go back to normal, with the black lines still showing on the screen. A few more minutes went by and eventually my screen
went black entirely and I got a "no signal" message on my tv. I've tried switching hdmi cables, trying to play on a different tv, everything. I cannot get my screen to show up. The xbox still runs as far as I can see, it's just that no display appears. Is
there any sort of fix to this or am I gonna have to get it serviced?

:)

Internet Expert · Aug 29, 2018

Xbox one x, HDMI port

This is the support article that lists all of the possible troubleshooting steps for a blank screen while the console is turned on:

Troubleshooting a Blank Screen TV or Monitor While Your Xbox One is on

If you have exhausted all of the solutions, then the last resort is to submit a repair order to Microsoft to get the console fixed, as it would seem that the HDMI port is worn out or damaged.

https://devicesupport.microsoft.com

oxiclean36 · Aug 29, 2018

Xbox one x, HDMI port

So I bought a brand new Xbox one x about four months ago. Everything was fine until a couple of days ago I went to turn it on, it turned on but nothing appeared on the screen. The next few days I bought a new HDMI cord but it didn't fix it. I made sure I
had it on the right channel and even changed power sources. Nothing has worked I don't know what to do.

LegoNinja187 · Aug 29, 2018

Hello, hopefully something on
this page will help.

If nothing on that page resolves this issue, you will need to request a repair, the steps to do so are listed at the bottom of the page I linked earlier.

Hopefully you can resolve the issue soon.

ROBIN H 25

Hi,

Not all TV's support HDR on all HDMI connections.

On my Sony Bravia 4K TV, only two out of the four support HDR even though they all support 4K resolution.

^

This could very well be the issue,

I have a Samsung 4K HDR TV, with 4 HDMI 2.0 ports, but only one of my port's supports HDR, ( HDMI 1 ),

If i want to use to my PS4pro with HDR, i have it in HDMI 1, but then if i want to use my Xbox One X with HDR, i have to swap my HDMI cable's around, so that my Xbox One X is now in HDMI 1,

Best check the TV's manual to find out which HDMI port uses HDR,

Or try connect the Xbox One X into the HDMI port where you're PS4pro is, and see if HDR then works.

srmc4life

That’s absolutely ridiculous if the hdmi port on the One X goes out that fast.

CrazY1985

Visit the site of the maker.

A display port can't be used since the xbox one x only has a hdmi out

CacsTech

Hello C0nd1t10nR3D,

How the Xbox One works with being able to control the TV is that the Xbox One has a HDMI In port and a HDMI Out port. If a person had a cable set-top box, they would take the HDMI cable from that and plug it into the HDMI In port on the Xbox One, and then
connect an HDMI cable to the HDMI Out port and connect that to the TV.

In your case, I think it could only work if your TV had both a HDMI Out port and a HDMI In port. If this is the case, which I don't ever think I've heard of a thing for just a TV (I guess it could be possible), then you would go from the TV's HDMI Out port
to the Xbox One's HDMI In port and from the Xbox One's HDMI Out port to the TV's HDMI In port.

I hope I have answered your question!

-cacman14

LegoNinja187

Hello, hopefully something on
this page will help.

If nothing on that page resolves this issue, you will need to request a repair, the steps to do so are listed at the bottom of the page I linked earlier.

Hopefully you can resolve the issue soon.

Xbox One X HDMI Out Port