Xbox One X HDMI Faulty HDMI Retimer Chip Known Issue

This is pretty frustrating that it's a known issue, warranty or not, and they continue to be sold with faulty HDMI retimer chips. I am in the same boat just a few months after warranty expired.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If you have soldering and electronic repair skills, it could be feasible to change the HDMI chips or retimers from two different Xbox consoles, but this is not advised. Any mistakes or damage sustained during the swap could result in additional problems or leave the consoles useless because the HDMI chip or retimer is a delicate component.

Additionally, there may be other problems with the consoles in addition to the HDMI chip or retimer, thus changing the component may not always solve the issue. It might be worthwhile to try to fix both consoles if they are out of warranty and you have experience with electronic repairs, but you must do so carefully and deliberately to prevent causing further harm.

Hi Josh, yes i've tried two different HDMI cables and in the two different HDMI ports in my TV and I get nothing. I've also tried plugging my laptop via those HDMI cables and they work fine with TV. After searching a bit on internet, my guess is the HDMI
retimer chip needs changing, unless there is other waysor other tricks to try before changing a chip.

Thanks

Denis

Yep tried different hdmi cables and all had my computer guy replace the retimer chip also that still didn't fix it but plays just fine threw the laptop streaming it

Yep tried different hdmi cables and all had my computer guy replace the retimer chip also that still didn't fix it but plays just fine threw the laptop streaming it