Xbox One X Having crashing and freezing problems

Discus and support Xbox One X Having crashing and freezing problems in XBoX Games and Apps to solve the problem; I am on Xbox preview member I have only got these problems since the update My Xbox One X keeps crashing and freezing And turn itself off when I go to... Discussion in 'XBoX Games and Apps' started by buddyrees, Nov 14, 2018.

  1. buddyrees
    buddyrees Guest

    Xbox One X Having crashing and freezing problems


    I am on Xbox preview member I have only got these problems since the update My Xbox One X keeps crashing and freezing And turn itself off when I go to turn it back on are ticking noise from the right and side back of the Xbox then it all shutdown but
    if I leave you for two hours it will come back on so I factory set my Xbox with work for a couple of days then it happened again so I did it once again But now I cannot install a game or app because coming up site installation stopped

    :)
     
    buddyrees, Nov 14, 2018
    #1
  2. Noely1987
    Noely1987 Guest
    Xbox One X Games freezing?

    Everytime I play fortnite my game freezes after about 6 mins in. Anyone else having issues with games freezing or crashing on their Xbox One X?

    Ive done some searching and other people get the same problem but only with Xbox One X Enhanced games.Everything else is ok so I think there's an issue with them that xbox needs to fix!
     
    Noely1987, Nov 14, 2018
    #2
  3. strwar3
    strwar3 Guest
    Tales From The Borderlands Freeze or Crashed problem

    Hey is anyone having problems with Tales from the borderlands problems like is it freezing or crashed once you get to the loading screen on Xbox one?
     
    strwar3, Nov 14, 2018
    #3
  4. Ackis
    Ackis Guest

    Xbox One X Having crashing and freezing problems

    Does your console have enough ventilation?
     
    Ackis, Nov 14, 2018
    #4
  5. JhonSnow777
    JhonSnow777 Guest
    JhonSnow777, Nov 14, 2018
    #5
  6. M3tal Daz3
    M3tal Daz3 Guest
    Solution 1: If the console is too hot

    If you received a message stating that your Xbox One console is getting improper ventilation, or it's hot to the touch, follow these steps:

    1. Turn off the console.
    2. Wait at least one hour.
    3. Move the console to a well-ventilated spot.
    4. Turn on the console.
    Important Make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

    For tips on positioning your Xbox One console, see

    Ventilation for the Xbox One console
    and
    Getting started with Xbox One
    .

    Solution 2: Troubleshoot your power supply

    If your console continues to shut down unexpectedly, the problem might be the power supply. For information about how to troubleshoot power supply issues, visit Your
    Xbox One console won’t turn on
    .

    Solution 3: Change the console settings so it doesn’t turn off automatically

    1. Turn on the console.
    2. Press the Xbox button
      to open the guide.
    3. Select System > Settings > Power.
    4. Select Turn off or restart.
    If you follow these steps but the console continues to get hot and shut down, request a repair.
     
    M3tal Daz3, Nov 14, 2018
    #6
  7. Nuck-Chorris
    Nuck-Chorris Guest
    I would try another factory reset tbh. I left the preview program a few months ago after an update started messing with my controller input. If the reset isn't enough, maybe leave the program for a month or two, or at least until the next update.
     
    Nuck-Chorris, Nov 14, 2018
    #7
  8. Xbox One X Having crashing and freezing problems

    After trying those throubleshooting tips, you could also try posting your problem on the Xbox Insider forums here

    https://www.reddit.com/r/xboxinsiders/
    as that is were you will find support for the preview program.
     
    StuartATrueRed, Nov 6, 2018
    #8
  9. StuartATrueRed Win User

    Xbox One X Having crashing and freezing problems

    After trying those throubleshooting tips, you could also try posting your problem on the Xbox Insider forums here

    https://www.reddit.com/r/xboxinsiders/
    as that is were you will find support for the preview program.
  10. M3tal Daz3 Win User

    Xbox One X Having crashing and freezing problems

    Solution 1: If the console is too hot

    If you received a message stating that your Xbox One console is getting improper ventilation, or it's hot to the touch, follow these steps:

    1. Turn off the console.
    2. Wait at least one hour.
    3. Move the console to a well-ventilated spot.
    4. Turn on the console.
    Important Make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

    For tips on positioning your Xbox One console, see

    Ventilation for the Xbox One console
    and
    Getting started with Xbox One
    .

    Solution 2: Troubleshoot your power supply

    If your console continues to shut down unexpectedly, the problem might be the power supply. For information about how to troubleshoot power supply issues, visit Your
    Xbox One console won’t turn on
    .

    Solution 3: Change the console settings so it doesn’t turn off automatically

    1. Turn on the console.
    2. Press the Xbox button
      to open the guide.
    3. Select System > Settings > Power.
    4. Select Turn off or restart.
    If you follow these steps but the console continues to get hot and shut down, request a repair.
  11. Nuck-Chorris Win User

    Xbox One X Having crashing and freezing problems

    I would try another factory reset tbh. I left the preview program a few months ago after an update started messing with my controller input. If the reset isn't enough, maybe leave the program for a month or two, or at least until the next update.
  12. JhonSnow777 Win User

    Xbox One X Having crashing and freezing problems

    Hello, you can find more information about this topic here: https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution
  13. Ackis Win User

    Xbox One X Having crashing and freezing problems

    Does your console have enough ventilation?
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Xbox One X Having crashing and freezing problems

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