Xbox One X Hard Drive Failures

eNv Zapp · Feb 25, 2020

The past couple of weeks I noticed my games and dashboard would load extremely slow and there would be no icons for anything, plus downloads would just randomly stop. This would then lead to me restarting Xbox then i would get the e102, or e104 errors or
something close. Then try to factory reset, which puts you into a loop, and then tried to offline update which didn't work either. My console was already past warranty so I just bought another Internal Hard Drive and put all the software on there and set the
Xbox back up. Works for about a week and then the same errors again! Then I buy an External Hard Drive and run all my games soley through this, after resetting the new drive yet again. Which still did not solve the save syncing problems I was having, message
will pop up saying yoy need to clear local saved games. Which then leads to resseting the saves only to get e102 errors again. So at this point I just want to know if there is any other hardware that could be causing my Hard Drive to brick over and over. Even
new Drives!

:)

{Parity}

They won't repair anything that has been opened.

schnurren

Hello eNv Zapp,

I think the best course of action for this situation would be sending the Xbox to Support to check what happens, as I was going to tell you that the issue was surely the hard drive, but If you told us that you changed the internal hard drive and the issue
persist, something else may be happening.

https://beta.support.xbox.com/contact-us

XBF Javier R

Hello fellow gamer,

We thank you for bringing this inquiry to our forums community, and understand that this concerns your Xbox One console now experiencing hard drive failure after you had replaced it on your own.

Unfortunately, self repair is against our Xbox Forum Guidelines, and as such cannot be further discussed among the
community and it would be best to seek further assistance through a 3rd party repair center that is trusted for repairing electronic devices:

22) Please do not discuss or post links to any topic that could violate the 'Terms Of Use'. Including any threads or posts regarding modifying the way your Xbox operates such 'modding' and/or 'chipping'
your Xbox or otherwise altering the way it is intended to operate. This includes ANY discussion of self-repair. Please only suggest official support procedures as noted on official support pages on Xbox.com.

We will be locking this thread, but if you have any other questions regarding any other topics please feel free to make a new thread and we will be glad to assist.

Best wishes!

Brokenwoody4

Self Repair bad, but locking this so I cannot respond and have to create a new post frustrated me. I wanted to respond directly to L0rd Ramen because his response lacked thoughtfulness.

I understand self-repair is bad and should not be discussed.

SoullessCodith

They will take the system to repair, but you will have to pay for the repair if the seal has been broken.

Xbox One X Hard Drive Failures