Xbox One X Games do not start any longer, game Profile cannot be accessed

After 4 weeks not having played at all, I started my XOX but none of the games started. After the game intro screen, it always returns back to the XOX home page. Fifa18 and Battlefront 2 returned to home screen; NHL18 and Evil Within 2 were starting but
then error messages appeared that the respective profile could not be accessed. What is wrong here?

:)

 

Xbox.com Profile Cannot Be Accessed

I get this:

http://i.imgur.com/ZHk38HF.png

Been happening all day. I open the Games Hub on Windows 8 and I get no friends listed.

On Games Hub (WP8), my friends are shown, but no one's online (when I know that one or two are usually on quite often).

BTW, this is an unmodified image. The codes weren't there.

 

Xbox.com Profile Cannot Be Accessed

Hiya,

This billing related issue usually occurs for two reasons. One being some sort of billing related issue which you can
check here. Two, if you have a parental account attached to your gamertag you'd want to make sure to login with that parental account to make sure that it a.) has a gamertag generated
for it, b.) doesn't have any sort of billing issues, and c.) make sure that any sort of terms and conditions are agreed to on that account as well.

Not sure if any of the above apply to you but they might and you may want to go through the motions before
contacting phone support if none of the above is the case.

 

Now, I got error message 0x800401fb when I want to start any of my games. After a while, not even the XOX started and error message 0x80010108 appears. None of the error codes can be found in the support error tool search. Please help.

 

Hi there,

Thank you for reaching out to us with this issue. For these types of issues, we recommend making sure that your console is plugged into a wall outlet and never plugged into a surge protector or power strip. Make sure that you disconnect any external drives
or USB accessories attached. Power down your console, unplug the console and router for five full minutes, and try again. If you still have issues, let's try the steps listed in our

black screen guide. If these steps don't seem to help, the next step would be to
start a repair for your console.