Xbox One X Freezing, Lagging, Crashing

Discus and support Xbox One X Freezing, Lagging, Crashing in XBoX on Consoles to solve the problem; I believe I interrupted an Xbox download dashboard and service update and now my Xbox one x is lagging, games are crashing and freezing but no error... Discussion in 'XBoX on Consoles' started by CrashedCooper, Dec 5, 2021.

  1. Xbox One X Freezing, Lagging, Crashing


    I believe I interrupted an Xbox download dashboard and service update and now my Xbox one x is lagging, games are crashing and freezing but no error messages pop up or anything? how do I continue the update? I was told the Xbox cannot run normally without it. I haven't changed anything about my Xbox recently for this to randomly happen. I have tried countless methods but nothing seems to work. I've done tried deleting my account and readding it but the issue is across all profiles, I've tried holding down the Xbox logo, I've tried unplugging and waiting a few minutes, I've tried resetting. The only thing I feel like I have left to do is to factory reset it but I don't wanna risk losing 7 years' worth of data. If you're wondering how I interrupted an Xbox download dashboard and service update, I basically saw the Xbox logo pulsing randomly in the morning and didn't know what it was doing so I pressed it and the console turned off. Games like Fortnite don't render in, the same can be said for No Mans Sky, spaceships and asteroids don't have any texture, Minecraft chunks don't load in, in time so I can be standing on thin air, All games either lag horribly, crash when doing the simplest task such as moving over a tab like in any menu or if they don't crash they'll freeze for 10 - 30 seconds. Please help, this issue is slowly becoming unbearable.

    :)
     
    CrashedCooper, Dec 5, 2021
    #1
  2. cdd30798-4843-4821-9 Win User

    Xbox One X Freezing, Lagging, Crashing

    I deleted my profile, I told you what to do and so did the representative that reads froma script like copy and paste but edits part of it. Like there name etc. I've seen alot of the same copy and paste replies on multiple threads with the exact same contents. Anyways apart from that we both told and I told you several times what to do. So why should I waste my time helping people if there gonna completely ignore what i say. I can see how support feels but can't say anything because of there rules and regulations under a professional manner. I'm not gonna help people because if i help people they aren't gonna learn anything being told what to do or helped. We have google for a reason especially for common problems. The things i have problems for i do my research before i contact any kind of support not just xbox. 9/10 my issue doesn't exist on google. like it's unheard of but that doesn't mean it doesn't happen. Just because someone or anyone else doesn't see it doesn't mean it doesn't exist. But like i said your xbox issue is common. It's a software issue the OS (operating system ) So doing a over the air update via your internet isn't going to solve anything. We both told you an offline system update article was linked. I'm also deleting my profile because people keep stalking my activity like posts/replies. It's annoying tbh. So in conclusion just figure it, out if you don't like the answer provided. Do your research. Like i said good luck ✌
  3. 8ea13d71-ba5f-4980-b Win User

    Xbox One X Freezing, Lagging, Crashing

    You said in the first reply that nothing is gone. You picked keep games and apps you have to pick delete everything. No it won't delete any game progression or games purchased. That is all tied to your account. It's not local aka stored on the xbox when connected to the internet for save data it's only local when there is no connection detected. Microsoft is good when it comes to that.
  4. 8ea13d71-ba5f-4980-b Win User

    Xbox One X Freezing, Lagging, Crashing

    Have you tried a factory reset and try doing an offline system update ? To me it seems you corrupted the os on the xbox installed to the internal drive. If you interrupted the update. So i suggest doing a fresh system update while offline after a factory reset. Apart from that any change in the boot animation aka the boot logo when you first boot up the xbox. The time it takes to get to the dashboard before and after this happened. That happened to my xbox series s regardless of being in standby and powersaving.
  5. 8ea13d71-ba5f-4980-b Win User

    Xbox One X Freezing, Lagging, Crashing

    But did you connect to the internet in the setup ? You shouldn't be doing that at all you should be doing after the factory reset doing the offline update process. It involves a pc a usb stick and here's the link for how to do everything. The main cause for what you are experiencing is an OS aka operating system corruption. Doing one over air like that isn't gonna work because it's not. That's why you keep having these issues. You can also have a corrupted hard drive.
  6. CrashedCooper Win User

    Xbox One X Freezing, Lagging, Crashing

    I've now factory reset my Xbox one X and after following the prompts I am met with the error code 0x80080005, I am told to visit a website and input the code but apparently it doesn't exist. I am also met with a slow and unresponsive menu/dashboard.
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Xbox One X Freezing, Lagging, Crashing

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