Xbox One X Freesync Ghosting issue on Samsung Q70R TV

Special Defects · Feb 29, 2020

Hello,

I recently purchased a new tv, a 65" Samsung Q70R to utilize the the Xbox's freesync capability, I feel I can see a noticeable improvement with freesync turned on, but started noticing Inverse Ghosting Overshoot in dark scenes or locations. I saw some people
on another website talking about it. I contacted Samsung and they said it was an Xbox issue which I wasn't so sure about, so I just wanted to know if this is a known issue or more importantly if there is a known solution. Any thoughts? Thanks

:)

Obsessive Power

Hi,

Your TV's FreeSync has a setting called 'Basic' and 'Ultimate'. The latter provides the widest effective FreeSync range, but it may produce unwanted artefacts on-screen. I would say on an Xbox that this ghosting effect will vary from game to game as many
Xbox One games only run at 30fps. I would switch to basic to see if this resolves the ghosting problem.

For more settings with your Samsung Q70R TV please visit
this page from rtings.com

SwordofWhedon

TVs must be calibrated in the space and lighting theyre used in. There is no “optimum” setting

obtain a calibration disc like Spears and Munsil and follow the instructions ($40), or pay a professional ($300)

Zdubleu

I don’t have this issue but I would suggest ensuring that the gamma/brightness settings on you Xbox, TV, and games starting with the tv are all at optimum setting.

BEATER PETER

Hi,

Your TV's FreeSync has a setting called 'Basic' and 'Ultimate'. The latter provides the widest effective FreeSync range, but it may produce unwanted artefacts on-screen. I would say on an Xbox that this ghosting effect will vary from game
to game as many Xbox One games only run at 30fps. I would switch to basic to see if this resolves the ghosting problem.

Us people who are getting this issue also cannot enable/select "freesync basic" as it is always greyed out and only "freesync ultimate" is available to use, I also get this issue with and without freesync if I use game mode on my TV, (which is every time
I play games as the input lag is far too high without game mode enabled), Samsung are telling me it is an xbox problem, and I bet microsoft will tell me it's a samsung tv problem too, can't both companies work together to bring a fix out for this please? It's
ruining my experience which i've payed about £1000 for. Other people are also getting the same issue with q70r, q80r, q85r, q90r too.

Special Defects

Thank you everyone for your responses, I also have yet to see an opportunity to select basic when it is not greyed out. However I have not noticed the issue when not in freesync mode but agree that not being able to use game mode at all without ghosting
occurring is a major problem for anyone unfortunate enough to experience this. One other thing I have noticed using game mode with freesync turned off is that the Automatic Low Latency Mode switches appropriately between game and non-game content but with
freesync turned on it does not switch automatically when changing between different types of content.

Xbox One X Freesync Ghosting issue on Samsung Q70R TV